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Thank you Calgary!

The 2018 Municipal Innovators Conference was held September 19-21 in Calgary, Alberta.  More than 240 municipal innovators gathered to share ideas, learn new tools and hear from experts in their field. It was, as promised, the innovatiest.

Take a look at the subjects we covered. Click through to any of the topics to view conference presentations, videos and resources:

Check out the full list of conference speakers and breakout sessions or download the MiC 2018 Book.

How did participants feel about the conference? Keep scrolling, as we share some feedback highlights below.

Announcing MiC 2019 in Muskoka!


There will be a lot to celebrate at MiC 2019 - our 5th anniversary and first time a regional municipality will host the conference. 

The District of Muskoka and its area municipalities look forward to hosting you all next September - stay tuned!
Watch MiC 2019 Conference Promo Video!

Design in Action: Durham Region Social Services Innovation Labs - Part 1

Michelle Garraway, Policy Advisor, Innovation and Research Unit, Social Services Department, Region of Durham, Thought Leader, Human Centered Design

Our first introduction to labs was from Harvard in 2014. Since then we’ve incorporated lessons from IDEO, Google, the San Francisco Human Services Agency, and The Grove, among many many others including the large social innovation lab network in Canada. The core approach to our work is Human Centered Design (HCD). From a theoretical basis, our work is grounded in social work, servant leadership, education, and systems thinking, particularly the ecological approach.

Generally speaking, there are about 10 steps in our lab process. Each lab session takes place in a half day meeting, which means if the process sticks to the steps we should have a tested prototype in a total of 5 working days. Since staff participate in labs in addition to their regular jobs, it takes longer than a week to get through them. Here are the first 4 steps, we’ll cover the rest in the second part of this post.

Thank you for your 2018 conference feedback! 

Thank you to everyone who attended MiC 2018 and an extra special thank you to all of you who provided feedback in our post-conference survey!  Our innovatey innovators provided lots of constructive feedback that will help us plan for next year’s conference in beautiful Muskoka, Ontario!

Here are a few of the things we heard:
  • 84% of respondents were very satisfied with the conference format
  • 70% of respondents felt they definitely gained skills and knowledge in fostering an innovation culture at their work place
  • 71% of respondents indicated they would likely attend next year’s conference
  • 58% of respondents will definitely promote next year’s conference to their colleagues
What are people saying?
  •  “I loved that there were different formats for different workshops. Very engaging.”
  •  “In general it was great. One thing that was missing was online interaction between attendees.”
  • “I loved the printed materials. The booklet for notes and the maps for the innovation showcase were exceptional products. A lot of attention was paid to the little details, which makes a big difference.”
  •  “The 15-minute presentations were a great format, but not everyone understood how it worked. We needed a bell or horn blast to signify it was time to move on!”
  •  “I have been raving about the sessions and most of all the incredible, passionate network of innovating municipal professionals. I am so glad I was able to attend. Thank you for coordinating a fantastic, practical, and well organized event.”
  •  “Keep up the great work. I will be there in 2019! Will try and convince more senior leaders to attend. They need to be a part of this movement too.”
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