Dealing with debt collection issues can be challenging—especially when you’re not sure if the person you’re being contacted by is legitimate or trying to scam you. Protect yourself by learning the warning signs of scams and what you can do in this blog by Courtney-Rose Dantus on the Consumer Financial Protection Bureau website.
Warning Signs of Debt Collection Scams
Withholds information from you
A debt collector must tell you information such as the name of the creditor, the amount owed, and that if you dispute the debt the debt collector will have to obtain verification of the debt.
Pressures you to pay by money transfer or prepaid card
Scammers like these payment methods because they may be untraceable, and it can be hard for you to get your money back.
Falsely threatens you with jail time or poses as a government official.
Says they will tell your family, friends, and employer
A debt collector is generally not allowed to tell other people about your debt without your permission.
You don’t recognize the debt that the person claims you owe money for
Asks you for sensitive personal financial information
Such as your bank account, routing numbers, or Social Security numbers.
Calls you at inconvenient times
Learn How to Protect Yourself
Ask for a callback number
If you’re uncomfortable providing any information, you can request the caller’s name, company name, street address, and a callback number.
Make sure you have been given information about the debt before you pay
Contact your original creditor
Check your credit report for the account in question
You are entitled to a free credit report every 12 months from each of the three major consumer reporting companies. To get your free credit report authorized by law, go to AnnualCreditReport.com or call (877) 322-8228.
Understand your rights
The Fair Debt Collection Practices Act prohibits debt collectors from engaging in a variety of practices, such as misrepresenting the debt, falsely claiming to be a lawyer, or using obscene or profane language when trying to collect a debt.
Submit a complaint
If you have received a suspicious call or think you’ve been the victim of a debt collection scam, you can submit a complaint with the Federal Trade Commission or you can contact your state Attorney General’s office .
To learn more about the warning signs of debt collection scams and how to protect yourself read the full blog here.
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