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Nov 16, 2018 #15

Welcome to the 15th edition of the Public Digital newsletter. This week is a little eclectic: covering how technology is changing our society and democracy, a little about internet-era ways of working and the usual snippets about government digital services around the world. Hope you like it.

Drop me a note anytime with feedback or ideas. 

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Technology & society 


A picture of the future: 18 million Venezuelans now hold a Fatherland card, an identification card modelled on China’s social credit system. It’s linked to subsidised food, health and voting, raising fears it will be used for political gain. This special report sets out its evolution and the chilling effect on citizens. 

Why technology favours tyranny: including how the centralising tendancies of authoritarian regimes have become a 21st century advantage. 

How Whatsapp shaped the Brazilian election. “I think that every family in Brazil has a WhatsApp group that has more than one cellphone user in it.” 

Finding a new way to measure the economy: a podcast and transcript from economist Mariana Mazzucato. 

🏦 The Bank of England as a “a pioneer of new modes of business organisation”. How it adapted to change in the 18th and 19th Century.  

I found this Bank of England article via Exponential View. If you want to know more about how AI and machine learning are changing society sign-up.
 

🤖 Some lighter relief, the mysterious case of a miraculous AI called Zach, helping doctors write notes and featuring “several hundred tonnes of liquid nitrogen cooled supercomputer.”

Ways of working


💪
Lessons learned at Spotify: moving from agile coaching to product management. Some excellent lessons here on roles, teams and organisations.  

🔧
“I didn’t bring artificial intelligence and blockchain to government. I brought some basic, highly scalable project management processes”.

In case I didn't tempt you last time with the Italian Digital Transformation Team's 64 pager, a more digestible interview with Diego Piacentini about what he brought to the Italian government. 
 

Number crunching


No 3 & No 5 
The position of Washington and New York in the top technology talent pools in the U.S. Recode breaks down Amazon's "emotionless practicality" and data driven decision making behind their HQ2 headquarter locations. 

$1 trillion
The estimated size of the GovTech industry by 2025, as announced at this week's GovTech summit in Paris. This assumes the $400 billion GovTech industry will increase 15% a year over the next six years. Forbes have helpfully set out 11 themes identified at the summit.

$400 billion
Never afraid to fall down an internet rabbit-hole, I was interested in where the $400 billion estimate comes from.

- Dr Tanya Filer recently gave an interview to GovInsider about GovTech. She cites similar numbers, in addition to discussing how GovTech is shaped by local issues.  

PUBLIC's UK market sizing report is a useful overview of the sector. They base much of their market sizing on actual government spent on ICT. 

- From the US, the GovTech fund heralds "the $400 Billion market hiding in plain sight", referring to Gartner figures from 2015. 

 

📬Alternatives on a postcard please. 


500
The number of times last year a private individual used their eID to interact with Berlin authorities (from 630k citizens). The same report estimates use of e-Government services has declined, not improved. (In German)

22
Years. How long Japan’s new minister for cyber security has been a lawmaker. He’s also never used a computer, relying on “His staff and secretaries”. 
#Userneeds

🎥 In this video, Natasha Clarke explains how Nova Scotia focused on user needs to design a digital service for their Heating Assistance Rebate Programme which worked for their most vulnerable citizens. 
 

News from Public Digital 


digital HKS have published a 2018 State of Digital Transformation report, prompted by conversations at the Digital Services Convening held earlier this year. From Public Digital, featuring myself, Tom and Emily

Making the most of a moment for change, Andrew and I talk to the Hon. Gobind Singh Deo, the recently appointed Malaysian Minister of Communications and Multimedia.
Digital Transformation at Scale: Why the Strategy is Delivery is available to buy in print and on Kindle, direct from the publisher, from Amazon, or Book Depository.

Full marks to Matt Stibbs of NHS Digital for giving the book the full beach treatment here. 
We’re Public Digital. We work for governments and large organisations around the world to help them adapt to the internet era. 

We are based in London but operate globally. If you'd like to work with us email contact@public.digital.
Copyright © 2018 Public Digital, All rights reserved.


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