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- IMPORTANT NOTICE -
PLEASE BACKUP YOUR SENTINEL SOFTWARE DATA
Dear valued Sentinel customer,
We’d like to take this opportunity to thank you for your ongoing trust in Sentinel Australasia as your choice in all things storage security related – access control, unit alarming, CCTV & office alarming.
As part of our ongoing commitment to the highest level of support, we’d like to invite you to store back-up a copy of your Sentinel configuration to the Sentinel ‘Cloud’, ensuring that if your computer ever crashes we can assist in restoring your Sentinel configuration as quickly as possible.
You only need to upload once a month and we will continue to store the backup for your entire term as a Sentinel support client.
You can achieve this in two quick steps :
1. Backup your Platinum software
2. Upload the files to the Sentinel Cloud Backup site at https://www.dropbox.com/request/wksjWYvUvpZGilUczQWM
and step by step instructions are available here: https://storagesecurity.freshdesk.com/support/solutions/articles/6000143891-backing-up-your-sentinel-platinum-database-to-the-sentinel-cloud-backup-site (if you can't login , the username is your facility email address, and you can use the "Forgot your password" feature to reset your password)
If you have any issues with the instructions and would like us to help you with the process please email at support@storagesecurity.com.au and we’ll organize a Teamviewer session to capture the backup for you
Kind Regards,
The Sentinel support team
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