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December 2018

So that was 2018 then. We've had a fantastic year. It's been a year of new beginnings, with a new office, some new clients, and a new football team to support! It has also been fabulous to continue our enjoyable and valued relationships with so many of you. We'd like to wish you all good wishes for the festive season, and look forward to catching up in 2019.

New Benefits for our Mosaic Clients

Following our successful Mosaic Morning in November, we're delighted to announce that Scotinform's Mosaic clients will receive automatic access to Experian's segmentation portal, allowing you to apply and extend our work more thoroughly. Click here to find out about Mosaic, Scotinformed.

NTS Collections Research

Since the summer we've been working with the National Trust for Scotland, undertaking research with visitors across six properties to understand the significance of collections within the visitor experience. We've used a range of tools for this one, including observation, targeted interviews, online surveys and mystery shopping. Watch out for a case study in the new year.

Focus On: Staff Training

We have recently been in Dundee, training V&A staff to conduct exit surveys with their visitors. Click here to see how in-house data collection can provide you with a cost-effective way to capture research data, and how we can support you and your staff through the process.

Scotinform Ltd, 21 Young Street, Edinburgh, EH2 4HU
0131 555 1104 | info@scotinform.co.uk
www.scotinform.co.uk

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