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Share your views on our Forward Work Programme
The Consumer Council for Water is keen to hear your views on our draft Forward Work Programme for 2019 to 2022. Share your views
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Get winter ready!
We can all do simple things to reduce the risk of pipes freezing or bursting in our homes or business premises. Get tips to beat the freeze
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Water companies cannot afford a repeat of Beast from the East failures
Some water companies could be skating on thin ice unless they are better prepared to meet the needs of all consumers during any major disruption to water supplies. Read more
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Climate change: a challenge we cannot afford to ignore
Karen Gibbs, Senior Policy Manager, explains how climate change is already having an impact in the UK. And that means it’s not something any of us can afford to ignore. Read blog
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Deputy CEO Phil Marshall to speak at Wastewater Conference
Phil Marshall will be among the guest speakers when the WWT Wastewater Conference 2019 arrives at Birmingham's National Conference Centre on 29 January 2019. Find out more
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Water firms should innovate to protect consumers in vulnerable circumstances
Collaboration, communication and consistency are three key ways in which water companies can improve the way they deliver priority support to consumers in vulnerable circumstances, according to new guidance published. Find out more
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Water for All: Affordability and vulnerability in the water sector (2017-18)
Our latest report examines the performance of water companies across England and Wales in supporting customers in a wide range of vulnerable circumstances. Read more
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