In Chapter 5 of the bestseller "The Leadership Secrets of Santa Claus", The "Big Guy" tells us the importance of energizing your team members. Here's a segment of his book that I believe is particularly important: BUILD CONTAGIOUS ENTHUSIASM.
To truly build a worship that is filled with positive energy, I not only need to set the example individually, but also make the goal of recognizing positive performance a part of EVERY person's job expectations. And that's what I've done, along with establishing a set of guidelines (Santa's Recognition Rules) for everyone to follow in order to provide effective, high quality recognition. Check them out...
SANTA'S RECOGNITION RULES
- MAKE IT TIMELY - give recognition as soon as possible. Don't wait until later, because sometimes 'later' never comes.
- GET SPECIFIC - tell recognition recipients exactly what they did that was positive. A mere "Good job Rudolph" really doesn't say that much.
- BE APPRECIATIVE - tell team members what their positive performance means to you, their team members and the goals of the "workshop".
- GET PERSONAL - adjust the style and method of your recognition to the receiver. For example, some people love private recognition and some like to be recognized in front of others.
- MAKE IT PROPORTIONAL - Match the type and amount of recognition with the value of the achievement.
Santa has some of the most challenging responsibilities of any leader we know, so we can surely learn from his leadership lessons.
Lead Well, Lead Right and Happy Holidays
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