Enjoy our November service design snippets!
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SDGC17 News

SDGC17 - What a success!

This year's Service Design Global Conference is over. With 80 speakers and 700 attendees from 44 countries, it is a strong indicator for an extremely active and flourishing community. Thank you for joining us in Madrid and being part of the conversation. There is much to look back on: pictures from all the events, the slides to all the inspiring keynotes and presentations. Videos of the keynotes will be uploaded soon. You’ll find interviews with speakers within the community knowledge section on our website.
More SDGC news
SDN Knowledge

Discover Touchpoint Vol. 9 No. 2

How can service design best measure the impact it achieves? In this issue of Touchpoint, we have tackled precisely this challenge, as service design must become more mature in justifying itself to decision-makers, both before and after it is applied. We hope the insights and methods in this issue help you answer that question, when you next sit down to plan or review a service design project. The new issue is available to purchase in print and PDF format. Discover the full list of articles or flip through the preview to get a sneak peek!
Get your copy here!
SDGC17 News

The Service Design Award Winners

The much anticipated, third Service Design Award ceremony was a huge success, taking place in majestic Madrid as a key highlight of the 10th Anniversary SDGC. A big congratulations to the three Professional winners Bridgeable, Muzus and Design Managers Australia, student winners Ella Walding, and the team Shera Park, Jaehyun Park and Culainn Boland Shanahan. We are proud to showcase the 9 finalists and the 5 winners for their exceptional work. Read more about their fantastic projects:
See the Award winners
SDN Knowledge

The Health Sector Impact Report

The health sector is in need of radical innovation. With its promise of a human-centred and innovative approach to tackling these challenges with fresh thinking, Service Design is helping to re-invent and co-create a better future, delivering value for both healthcare recipients and healthcare providers. In this edition, 34 thought leaders and practitioners bring the perspectives of different countries into focus in the areas of Service and Policy Innovation, Digitisation and E-health, Capability Building and Cultural and Organisational Change.
Download the report here!
SDN News

Accredited Service Design Trainer

Calling all service design trainers: get your official SDN accreditation! Apply before 31 December 2017 and get a special 25% discount off the regular price! As an SDN Accredited Trainer you’ll enjoy benefits such as an official certificate, a two-year SDN professional membership and endorsement to award SDN co-branded certificates to your participants. Your accreditation and self-assessment will be visible to potential clients on our global community website, establishing you as a highly qualified trainer. Find all the details through the link below.
More on the Accreditation
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Join the new SDN Slack Community

We're excited to launch the SDN Slack Community! And it's free for you to join. We are looking forward to providing a new manner to interactively connect the people who currently follow our activities. Let's strengthen our discipline further and add value to our community. We invite you to register in the Slack community, and join the topical channels which interest you, and be among the first to know when the SDN shares new content. It's your chance to actively participate in relevant discussions, and feel free to reach out to the community for support.
Join us on Slack!
Got a suggestion for the newsletter or post, or just want to say hi? We'd love to hear from you.

 
- The SDN Insider Team

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Key benefits
  • Discount on our Global Conference.
  • Access to the service design journal Touchpoint
  • Access to our extensive Case Study Library
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