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For all the talk about Amazon, e-commerce only accounts for about 10% of global retail sales.

Meanwhile, the retail industry is terrified that everything will be purchased online. It explains why retailers still standing - at least for now - are scrambling to create experiences rather than shopping destinations.

But maybe not everything will evolve into e-commerce.

Take grocery shopping, for example. Wal-Mart recently launched online shopping in Canada so we took it for a spin. While it's great to have groceries delivered to your door, it wasn't the perfect experience. The Website is clunky, it is difficult to cherry-pick items on sale and you receive a mountain of plastic bags. In the end, I threw in the towel and went back to the local grocery store.

Maybe bricks and mortar isn't going the way of the dinosaur. As Seth Godin wrote recently, Amazon may have won the "buying race", but the race for shopping, which is fun and makes us feel connected, is far from over.

There is no doubt e-commerce will continue to grow - heck, I just purchased hockey sticks online - but there still room for "real" stores that create reasons for us get up from the computer and leave the house.

Thanks for reading! If you like this newsletter, forward it to a friend or share it on the Twitter.

Running the Business

  • Within the social media landscape, Quora is popular but low-profile. Barry Feldman offers tips and tactics for marketers to capitalize on it.  [link]
  • When it comes to Chrome extensions, I'm a sucker for anything new and shiny. Tzvika Avnery created a list of 66 extensions for growth hackers. [link
  • Want to keep your startup employees? Provide them with great benefits. [sponsor]
  • When it comes to writing, less is often more. Hoa Loranger looks at why plain language (aka clear and concise) works for companies and consumers. [link]
  • Neil Patel looks at why simpler Websites are more effective. They load faster and their CTAs are more obvious. [link]
  • I'm a huge fan of CommonCraft's videos. It has released a package of three looking at digital lifestyle, online identity, and online accounts. [link]
  • If you thought the online dating market is saturated, the popularity of Bumble shows there's always room for a new player. The company's now worth more than $1-billion. [link]
  • Here's an interesting and terrifying (for people like me!): will AI replace marketing jobs? [link]
  • Steve Blank looks at how startups should do customer service. It turns out that talking to prospects and customers is a good thing. [link]
  • Apparently, email is broken, which explains why startups such as Edison, Superhuman and Spark believe they can fix it. [link]
  • I love the idea of Nesterly, a service that matches older homeowners with young renters looking for affordable places to live. [link]

Oh Canada!

There are many reasons why Canada's doesn't create more world-class companies. In a report, the Impact Centre looks at the weakness in the commercialization of inventions. [link
Real Ventures has raised $180-million for two new funds, propelled by capital from China's Tencent Holdings and Singapore's Temasek Holdings Private Ltd. Real has invested in more than 200  startups. [link]
Waterloo's Dejero raised $32-million in a deal led by Kayne Partners. Dejero offers media companies connectivity for video and broadcast feeds using a mix of cellular, satellite and IP communications. [link]
As the media industry looks for ways to stay vibrant and alive, Facebook, Ryerson University and the DMZ have partnered to incubate, train and fund five startups. [link]

Brand Reboot

Does your marketing need a jump-start? The Brand Reboot course shows you how to do customer discovery, identify and showcase your key benefits and differences, and stand out from the competition. [14 videos and free workbook]

Sponsors

Your startup employees should have benefits. IPFS helps you make that happen. [sponsor]
Beam.city (a client) is a local video shopping mall startup for retailers in Toronto and Mississauga. Check it out and let them know what you think.
Want to reach entrepreneurs and investors? Send me an email to talk about advertising and sponsorship options.

Who writes this newsletter?

I make marketing work for fast-growing companies by delivering strategic guidance and tactical execution. My consulting and coaching and CMO-for-Hire services are underpinned by storytelling, frameworks and hands-on engagement.

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ME Consulting · 109 Melville Avenue · Toronto, On M6G 1Y3 · Canada