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On Tap News - December 2017
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Securing the best outcomes for all water consumers – present and future

Forward Work Programme consultation​


Share your views on our plans to represent the interests of water consumers for the next three years (2018 to 2021). Take part in our consultation

It’s a tight squeeze


We welcome Ofwat’s tougher approach to the 2019 Price Review. But could the regulator have gone further? Find out what we’ve got to say here.

Industry challenged on sewer flooding


We call for water companies to be more proactive in protecting homes and business from sewer flooding. Read our ‘Clear way forward’ report.

Rising leakage sends wrong message to consumers


Find out why some water companies risk dampening consumers’ motivation to use water more wisely. Read our report ‘Water, water everywhere?’

Are we missing the bigger picture on water efficiency?


Why the water sector needs to rethink its messages to consumers on water efficiency. Read our ‘Saving water’ report.

Piping up on ownership plans


Customers in Wales give us their views on proposals to transfer ownership of their private water supply pipes to water companies. Find out more in this joint research report.  

We’ve been thinking…


Our views on key issues affecting consumers have appeared in a range of publications. Take a look at our advocacy articles here.

Let’s wipe out the sewer menace


We’re supporting the water industry’s efforts to reduce sewer blockages caused by wet and ‘flushable’ wipes. Read this guest blog by the chair of Water UK’s ‘SNAP’ campaign.

Satisfaction is high – but we have work to do


Find out what our stakeholders have to say about our performance in our 2017 stakeholder perceptions survey.
Merry Christmas and a happy New Year!
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