What you need to know about the New 19 migration to SWAN

Let's Talk Fees and FAQs

On Wednesday, January 10 and on Tuesday, February 6, SWAN is hosting two different meetings we hope you attend:

New 19 Q&A Session #2
Wednesday, January 10 at 9:30 a.m. at the RAILS Burr Ridge building or online. You can register here for the event and stream online via GoToTraining. We'll share our updated FAQ packet, go over your submitted and live questions, as well as talk migration updates. You can participate online or in person.

Committee of the Whole Meeting and FY19 Membership Fees Presentation
Tuesday, February 6 at 9:30 a.m. at the RAILS Burr Ridge building. You can review past information and check that your library has up-to-date info submitted by reading Aaron Skog's latest support site post here: https://support.swanlibraries.net/news/2018-01-03/information-request-fy19-membership-fees-due-130.

Your Migration To-Do List

Register for a BCA training
Register for the January 10 Q&A Session
Watch the video on how SWAN's OTRS Ticketing System works: https://www.youtube.com/watch?v=rZmKMwtxwWg
Verify that you can log in to the SWAN support site using your L2 login
If your VPN connection has been verified as complete by SWAN IT, test connection to the SWAN test server from your library (instructions provided at Test Load Sessions)

Copyright © 2017 SWAN - System Wide Automated Network, All rights reserved.

We're located at
800 Quail Ridge
Westmont, IL 60559

Our staff support website is
http://support.swanlibraries.net

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list

This email is edited and published by Susan Ricker, SWAN's Library Relations Specialist.
Call SWAN at (630)326-7146 with questions or for more information.