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Feedback Courses & Resources
for Residents & Faculty
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- Title: Engaging Medical Students in Reflective Feedback Conversations
- Author: Karen C. Spear Ellinwood, PhD, JD, EdS, Instructional Development
- Format: Available in iBooks Author or PDF
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ALiEM offers this FREE, short video course in feedback, with simulated examples. Choo & Lin distinguish between FEEDBACK from EVALUATION, and emphasize actionable guidance.
The Reflective Feedback Conversation model, based upon Cantillon & Sargeant (2008), enhances Choo's and Lin' s approach by including a description of specific, relevant observations.
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- I know you're busy! & the INBOX is always full, but..
- Check out the CME course on FEEDBACK @ NO COST
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- Open the iTunesU app on your Apple iPhone or iPad
- Click on Enroll (upper left corner)
- Enter this code: EJM-APW-HRK
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Click on the image to view a step by step guide on how to enroll in an iTunes U course.
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Resources for Guiding Medical Students in Patient Communication
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Patient Engagement
This brief guide describes a semi-structured framework to foster clear communication and empathetic engagement with patients. It can be used to assist students in improving communication with patients.
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Patient-centered Communication
This playlist contains several videos describing and/or demonstrating patient-centered communication.
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Tips for working with interpreters
- In person
- Over the phone!
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Motivational Interviewing
This playlist contains short videos introducing and demonstrating key components of motivational interviewing to engage patients in shared decision-making. [Audience: Residents; medical students.]
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Three function model for Patient Communication
Google Books version of Cole & Bird's (2013) model for communication
Related Resources
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Contact
If you have any questions or problems accessing the course materials, please contact
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Karen Spear Ellinwood, PhD, JD, EdS
Director, Instructional Development
Assistant Professor, Department of Obstetrics & Gynecology
520.626.1743
kse@medadmin.arizona.edu
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