Your voice matters!
On each ticket that is resolved by the Service Desk, Social Sciences IT will solicit your feedback on quality, responsiveness, and other metrics which help us better understand and improve the service we provide.
On your "Solution Proposed" email, look out for this line: Want to provide feedback? Please take a moment to complete a brief survey to rate our service. A link is provided to submit your feedback.
A few minutes of your time can provide us with valuable information we might miss otherwise. Be a champion for the service you receive - Have your say, take the survey!
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