Personal information about you will be used for the following purposes:
This may include any personal information that you choose to share with us, but we will treat this as confidential and protect it accordingly. We will never include your personal information in survey reports.
In order to fulfil our remit, we may disclose the personal information that we obtain through this website to the Secretary of State for Health, Healthwatch England, the NHS England, Monitor and every local authority in England, and suppliers we engage to process personal information on our behalf.
However, we will only disclose your personal information where we have your consent to do so, or where there is another very good reason to make the disclosure – for example, we may disclose information to CQC or a local authority where we think it is necessary to do so in order to protect a vulnerable person from abuse or harm. Any such disclosure will be made in accordance with the requirements of the Data Protection Act 1998, and GDPR legislation (May 2018).
Wherever possible, we will ensure that any information that we share or disclose is anonymised, so as to ensure that you cannot be identified from it.
You have a right to access the personal information we hold about you. To obtain a copy of it, please get in touch with us.
From time to time we may update this Privacy Policy. When we do so we will publish the changes on this website. If you do not agree to these changes, please do not continue to use the website. If material changes are made to this Privacy Policy, we will notify you by email or by placing a prominent notice on the website.
You have a right to access the personal information we hold about you. To obtain a copy of it, please get in touch with us.
For more information please read our Privacy Policy