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On Tap News - April 2018
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Our Forward Work Programme


We've published our plans to represent the interests of water consumers for the next three years (2018 to 2021). Read our Forward Work Programme

Turn the stop tap on rising water bills with money-saving tips


Check out our top money-saving tips to help customers dilute the impact of rising bills. See our top tips

Our analysis of water companies financial performance 2016-17


Read our analysis of the 2016/17 financial performance of water companies' and the potential implications for the 2019 Price Review. See our key findings

Welsh Assembly Members back water-saving pledges


Welsh Assembly members made a pledge to save water and discovered more about how the Water Watchdog is supporting their constituents. Find out more

BLOG: Saving water is music to my ears


Mike Keil, our Head of Policy and Research, explains how the sound of music inspired him to save water. Read his blog for more

Castle Water told to address unacceptable complaint numbers


CCWater has told Castle Water to address unacceptable levels of complaints from its customers. Find out more

Water Watchdog takes its second measure of SME retail water market awareness


Our research suggests just 2 out of 5 SMEs are aware they can switch water retailer. Read more

Follow us on Instagram!


We're now on Instagram. Follow us at @consumercouncilforwater and give us a like or two.
Securing the best outcomes for all water consumers – present and future
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