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Your weekly dose of things to think about.
Issue 137                                                                  See previous issues...
Hi,

Welcome to Learning Habit: your weekly dose of insight for high resolution conversations.
 

New Articles:

—  Why is culture important?  While it’s advantageous, even necessary, to have a global mindset (and knowledge and competence to match it) in order to navigate modern complexity and commerce, cultural values are important to decode why people behave the way they do. Read more.
 
—  The nexus of content, commerce, and culture. Content, commerce, and culture are three elements of the modern battlefield for attention — a scarce resource that costs us in energy. We pay with our lives. Read more.
 
Missed the last issue? Catch up here.
 
 The mind makes things fragile. Art is the mechanism for our intellectual, human, and societal powers to stay in circulation. The work is the only way to go back to our natural anrtifragility.

More original content on Twitter, Facebook and LinkedIn.
Books Worth Reading

The Compound Effect is the strategy of reaping huge rewards from small, seemingly insignificant actions. You cannot improve something until you measure it. Always take 100 percent responsibility for everything that happens to you. Design the life you want first and the business you want second.

I know I have a hard time with this, but the book says success is doing a half dozen things really well, repeated five thousand times. Consistency is something we know matters to get momentum. But the idea that we don't need more knowledge, just new plan of action is important.

Another important point is that the first step toward change is awareness. The best way to become aware is to measure. Writing it all down is key.


 I've applied the idea of compound effects to influence. Words are important, and "influence" is not a good word for what we want. Typically, what we want to create is value. So when we say "influence" we're using a weak word. Because when the value is strong and obvious it speaks for itself.

Thinking+Doing:

01.
Controversy and conversation. “If people are not willing to have difficult conversations, then it can lead to increasing polarization of beliefs. This is particularly true when people enter an echo chamber and only controversial topics with people that they agree with.”
 
02.
Your reputation is your life. A torched reputation is now hard to survive. If you at gain prominence, people will try to end you.
 
03.
Why Good People Turn Bad Online. "Our human ability to communicate ideas across networks of people enabled us to build the modern world. The internet offers unparalleled promise of cooperation and communication between all of humanity. But instead of embracing a massive extension of our social circles online, we seem to be reverting to tribalism and conflict. [...] How can we relearn the collaborative techniques that enabled us to find common ground and thrive as a species?"
 
04.
Frequently asked questions about resolving a consumer dispute or complaint. Effective complaint letters are part art, part science. The science part is easy. The art is choosing the right words to convey your disappointment, and cajole a company into offering you compensation. But first it's useful to understand when our complaint is legitimate.
 

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experiences worth having,
Valeria
Conversation Agent LLC / @ConversationAge

Conversation Agent focuses on business, technology, digital culture, and human behavior. At Conversation Agent LLC, I help organizations and brands that want to build better experiences tell a new story.
Copyright © 2018 Conversation Agent LLC, All rights reserved.