The Power of Conversations

During those dreaded performance management appraisals, leaders and managers often wrestle with the uneasy act of boiling someone down to a number between one and five. In this interview, Simon Batters, group manager for People and Culture at Wise Group, provocatively states that by building a human connection through coaching conversations, you can get mutual clarity on what performance success looks like, and ultimately have a more profound influence on performance and behaviour change.

Our Take: Change Initiative? Get Your Managers Having Coaching Conversations

As companies look to remain innovative, nimble and competitive in a VUCA world, it’s glaringly obvious that the old model of command and control leadership won’t work.

Every day, managers have the opportunity to impact individuals, teams and their organization, to deliver on strategic objectives. There’s little doubt that managers and leaders play a key role in shaping their company’s culture. How can organizations operationalize curiosity, self-reliance and engagement? At Box of Crayons, we believe that by helping managers master a few simple questions and stay curious longer, organizations can build a sustainable approach to driving change and improving employee —and company— performance.

A Better Question Reaps a Better Answer

On your next morning commute tune into this short podcast, and discover Desiree Adaway’s one best question. It’s thought-provoking, challenging and it might even take your breath away. One thing’s for sure, it will definitely help those you lead think more clearly about their behaviour and how they might act differently.

Coaching Not Sticking?

Here’s a scenario we see commonly: HR leaders who understand the importance of building a coaching culture in their organizations but, despite the best intentions, it never takes root. This is why companies turn to Box of Crayons; we are committed to behaviour change. Our programs are packed with next-day ready tools and techniques to get managers and leaders coaching.

New Micro-Learning Series Launched

Coaching isn’t just an HR priority, it’s a business imperative. When managers and leaders can coach and provide higher-quality, more frequent feedback, they help their talent can reach higher performance levels and have a bigger impact on company objectives. Fostering coach-like behaviour is quickly becoming the crux of any performance management overhaul.

The full report of The Truth & Lies of Performance Management is now available, and when you download it you automatically receive a new micro-learning course designed to build on key concepts from the report, including:

• How to overcome barriers to coaching.
• The secret to making coaching stick.
• Six signs of manager resistance to watch out for.
• Practical ways of looking at and understanding corporate culture.
• The ROI of coaching.