Healthcare - Creating Value for Patients

The Economist: Hospitals Are Learning From Industry How to Cut Medical Errors

Doctors Need To Do A Better Job Collaborating On Patient Care

Babylon Claims Its Chatbot Beats General Practitioners In Medical Exam

Atul Gawande Named CEO Of Health Venture By Amazon, Berkshire Hathaway And JPMorgan

Operational Excellence

Lean Thinking: The Entire Experience is the Product

Tools for Systems Thinkers: The 6 Fundamental Concepts of Systems Thinking

Toyota Standard Work – Part 2: Standard Work Combination Table

A long-term commitment to lean at American Family Insurance

John Doerr on OKRs and Measuring What Matters

Back to Basics Part 2: Why 'Striving For Perfection' Is Not the Same As Continuous Improvement

Innovation & Design Thinking

How to Make Sure Good Ideas Don’t Get Lost in the Shuffle

Understanding The Creative Process Within Organizations
 

3 Myths of Creativity & Ways to Overcome Creative Blocks

 

Leading With Next-Generation Key Performance Indicators

Why You're Micromanaging, and How to Stop - HBR Video

Patrick Lencioni:  Do You Play Offense or Defense at Work?

Daniel Goleman: The Art Of Effective Feedback
 

8 Ways To Influence Without Authority

Confessions of An Aspiring Coach

Everyone Suffers When You Apologize For Asking Questions

The Most Important Skill Nobody Taught You
 

Pre-Order: "Measures of Success" by Mark Graban