WPP COMMERCE: LESSONS TO SUCCEED IN APAC
Wednesday August 12, 2020 at 10.00 – 11.15am
Opening Remarks – Laurent Ezekiel, Global Chief Marketing & Growth Officer WPP
Winning in eCommerce: From Strategy to fulfilment
How to navigate the diverse eCommerce landscape in Asia with GroupM. Across Asia how we are planning to win with the eCommerce platforms.
- Toni Ruotanen, Head of eCommerce, GroupM Services ASEAN
- Cecile Courbon, Senior Director eCommerce, Performance Mindshare APAC
D2C Commerce – How customer centricity delivers life-time value
Intermediated experiences, thinning margins and lack of available data are driving brands to connect with their customers more directly. The growth of new commerce channels and changing customer expectations is making D2C commerce both viable and profitable.
- Sheilen Rathod, President, Customer Engagement & Commerce, Ogilvy APAC
The Future of Commerce – Learnings from China
Covid-19 has caused lockdowns, store closures and social distancing across the world, accelerating eCommerce everywhere. There is a lot we can learn from China, the world's biggest eCommerce market. As the rest of the world opens up, we will look at how the pandemic has changed business, sped up eCommerce trends and how it’s now branding into social and live streaming commerce.
- James Bay, Managing Partner (Commerce), Wunderman Thompson, China
Followed by a live panel discussion and Q&A, moderated by Cindy Tan.
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