What will happen at your next visit?
Want to book an appointment?
Please call us on 01912431216 and a member of our friendly support team will arrange your appointment.
Prefer not to use the phone? We can book an appointment through our ONLINE LIVE CHAT SYSTEM. Just go to our website and click the GREEN CHAT BUBBLE. If you start a chat during our open hours, someone will get back to you straight away.
Please don't call in unannounced.
We used to love it that our patients would sometimes just call in. Unfortunately those days are over (at least for the time being.) Please call 01912431216 if-
- You have any type of enquiry
- You would like to arrange to buy supplements or products
We need to vet you in advance
Everyone who visits the clinic must have answered the following three questions before they attend their appointment.
1. Are you in the 'shielding' category?
2. Do you have any current common symptoms of Covid-19? (Fever, new continuous cough or loss of smell)
3. Have you been in contact with anyone with a CONFIRMED case of Covid-19 in the last 14 days?
Those in the 'shielding' group who have been asked to self isolate for 12 weeks from 23rd March are strongly advised to not receive face-to-face care at this time.
On arrival to the Centre
- Please come to your appointment alone, unless you require a chaperone or you are a parent to a child who has an appointment.
- Please turn left to reception and sanitise your hands (or wash your hands).
- Wait to have your temperature taken by our reception staff (this is with a contactless forehead thermometer)
- Try to maintain a 2m distance from others. Our waiting area is open but please try to stay away from others.
- Wear a face covering or mask. We can provide one for you if you don't bring your own.
- The toilet facilities are open.
- We can offer you a drink but it will be in a disposable glass or cup, our fancy dishes have been put away for now!
- Please wash or sanitise your hands at regular intervals
- Unfortunately we don't have any magazines in the waiting area right now, please feel free to bring your own or just chat to us! We love having a natter.
Payment options
Please pay by contactless card where possible. Our limit is now £45. Alternatively we are still accepting cash and cheques.
If a chip and pin transaction is unavoidable, don't worry. We clean the key pad after each use.
Ultimately, we are doing all we can to ensure the health and safety of our staff and patients. We thank you for your understanding and patience.
|