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Short & punchy espresso shots, comin' in hot! ☕️

I have two main projects this summer. First, I'm gonna learn how to play Fortnite. 

Then I'm gonna make this newsletter the essential resource for marketing leaders. That is, just for you, <<First Name>>!

If there's one thing you should know about me, it's that I'm ambitious. Ambitious to the point where my reputation for having a voracious drive walks into practically every room ahead of me.

So, to keep up with my own reputation 🏃🏻‍♂️ and to adjust this newsletter based on received feedback – thank you for that, btw 🙏 – this newsletter will now be plopping into your inbox two times a week.

This means that you'll be getting the quintessential news and insights from the wonderful world of marketing as follows:
  • On Mondays, I'll serve the same familiar special brew you've been getting so far. No changes here.
  • On Fridays, I'll throw in a recap of the most important things you need to know from that week – short and punchy like, so that you can end your week on a high note. 💪
If I don't work up a sweat playing Fortnite, this'll do it for me!

What are you working on this summer, <<First Name>>?

Singapore's virtual island getaway is bloody brilliant

After getting hit by COVID restrictions, Singapore's Sentosa island resort and BBH created (read: hacked together) a virtual version of the famous island getaway in Nintendo's Animal Crossing.

In an interview with The Drum, the BBH explained:

"[We] created over 50 custom-made designs for the island, which represented individual brands and attractions on the island, such as restaurants and clubs."

NintendoSoup described the virtual resort as:

"Beach bars, nature trails, the Skyline Luge, the Shangri-La and Capella hotels, and a spot for yoga by the beach, all recreated within Animal Crossing: New Horizons."

This is a whole new level of creativity in advertising and brand activation.

Why should you care?

Video games are now mainstream.

Several times a week thousands of people choose to spend their free time playing games like Fortnite and Animal Crossing.

As Owen Williams wrote on his blog:

“Not only is Fortnite the new hangout spot, replacing the mall, Starbucks or just loitering in the city, it's become the coveted 'third place' for millions of people around the world.”

With fewer young people watching TV (and even when they do it's often an ad-free streaming service) brand activation needs to go where people are instead.

As BBH Singapore's Chief Creative Officer told The Drum:

"We‘re living in times where our audience literally is paying money to avoid seeing our work. We really need to work a lot harder to provide value. A shortcut to that are those cultural moments... because they immediately make you relevant and interesting. It‘s really important that we leave this bubble of the hip, Netflix-watching ad men and women and really look out to see what the majority of people really care about.”

These are still early days.

And many brands are still building their approach to gaming. You can go the influencer route or run strategic campaigns like Samsung

But no matter the road you take, you need to start talking about your approach to gaming with your team. Now.

Newzoo's Remer Rietkerk has relevant advice for any brand manager looking to define their approach to gaming:

"Brand activation in games can take many different forms. Fortnite is a trailblazer for in-game activations, making it a perfect case study. Travis Scott performed an in-game virtual concert, a collaboration with Nike which generated 27 million unique virtual attendees. This was only the latest in a series of events Epic Games launched in its Fortnite game world, with previous examples including Marvel, Batman, and Star Wars."

He also advises sticking to these key principles:

  • Any collaboration must make sense in the game‘s universe; it shouldn‘t feel forced.
  • It needs to feel authentic, resonating with the community the promotion is servicing.
  • Promotions cannot interfere with gameplay, especially in big-budget games

Use cases for your post-COVID martech shopping list

Marketing budgets were already shrinking when the pandemic hit. In March, Gartner reported that 65% of CMOs were expecting to make moderate to significant budget cuts in 2020.

According to Statista almost 75% of companies in Sweden and 70% in Finland have already cut their marketing budgets, and in the UK WARC reported the steepest decline in marketing budgets in a single quarter since 2009.

You've most likely experienced this first hand.

Marketers everywhere have got a whole lot more to do with fewer people and resources.

Given the budget restrictions and changes in consumer behaviour, many businesses are turning to automation.

Now is the time for you to evaluate whether you have the right tools for recovery.

Emarketer's advice is to focus on these use cases when building your post-COVID martech shopping list:
  • Use case #1: Analytics solutions that flag up new opportunities in real-time.
  • Use case #2: Improve customer retention with behavioural personalisation.
  • Use case #3: Increase customer lifetime value with marketing automation.
This is really the most practical and no-flash list of automation use cases.

Starting with this list you can make marketing's impact on your business's bottom line clearly visible.

Ready for the biggest Facebook update in 5 years?

The New Facebook, or FB5, announced last year was a milestone in Facebook's push towards improving privacy.

Facebook has gone through many changes over the years and has increasingly become a Group centric platform.

Zuckerberg in Time Magazine:

"In addition to the digital town square, we also need a digital equivalent of the living room that is just as built out as a platform.” 

Unsurprisingly, then the new update has a much bigger focus on Groups and Events. 

The new navigation bar also points towards what Facebook thinks is important for its users. Engadget says:

"The slither at the top of the page is a little taller than before and has five centrally-aligned icons, which represent Home, Watch, Marketplace, Groups and Gaming. The search bar, which used to dominate the top navigation, has been condensed and shuffled to the left with the new-but-still-blue Facebook icon."

Their biggest update in 5 years. But have they improved privacy?

FastCompany's thoughts:

". . . any version of the service that introduces no fundamental change to its privacy model feels unfinished. But as the company [Facebook] points out, an awful lot of groups are private or even secret. So its newfound effort to encourage people to interact more in groups rather than sharing with their own friends and family is, by itself, a subtle shift toward a less predominantly public Facebook."

Facebook is still a pay-to-play platform.

Even if they have been focusing more on groups for a while now.

And you're unlikely to get any organic engagement unless you invest in community management.

This change isn't going to be a revolution for many marketers or publishers. But the fact that they're embracing groups as a central feature of the platform is certainly a meaningful development.

Kelly Ehlers wrote in AdAge that brands need to take advantage of this shift in focus:

"I see this shift in gears as an opportunity for businesses to increase brand awareness and engagement. Personally, my company is using COVID-19 strategies of relationship building, meaningful creation and virtual experiences to harness the update’s huge potential."
That's it for now.
Was it everything you'd hoped for, <<First Name>>? Hit 'reply' and let me know!

Have a great week,
Aliyar
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Thanks for reading and sharing! BR, Aliyar.
Had so many espresso shots you can't remember why I'm sending you these emails? You're receiving these email because you opted in (on my website aliyarhussain.com) to get this weekly espresso shot of knowledge, confidence and inspiration to your inbox. That was a good move, but if you want to take a bad turn down a dark alley, you can easily update your preferences using the links below. | Aliyar Hussain, Rysäkuja 3 a 5, Helsinki 00980, Finland

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