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WETT FireWire - April 30, 2020
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In this issue

  1. CSA B365-17 e-book activation codes to change on May 1

  2. May 1 is National Sweep’s Day in Canada: Chimney Fires — What you must know

  3. How to ease the fears your customers have about having you in their homes

  4. Guidelines for Residential In-home Service: infection prevention and control

  5. Remember to take April FireWire Quiz

  6. Remember to vote for your 2020-2022 WETT National Board

CSA B365-17 e-book activation codes to change May 1


The CSA B365-17 e-book is available to all WETT-certified members. Usually, the access code changes yearly on April 1. Because of the COVID-19 pandemic, existing code access has been extended to April 30. Starting May 1, you will need your new access code in order to continue to access your copy.
 
To find your new code, log in to the members only section of the WETT Inc. website. Under the welcome box on the homepage is a box titled CSA B365017 e-Book. Your access code information can be found there.
 
Below is a link to user guides for downloading the e-book. If you experience any difficulties or require assistance, please direct your questions to CSA tech support.
 
Monday to Friday: 9 a.m. to 5 p.m.
Email: techsupport@csagroup.org
Phone: 1-800-463-6727 option 4 for tech support.

Click here to download the CSA eReader - Steps to Download - Desktop Guide
Click here to download the CSA eReader - Steps to Download - eReader APP & eBook


May 1 is National Sweep’s Day in Canada

Chimney Fires — What you must know

In honour of this day, we are including an article on chimney fires and what you should know.
 
CREOSOTE & CHIMNEY FIRES: WHAT YOU MUST KNOW
Fireplaces and wood stoves are designed to safely contain wood-fuelled fires while providing heat for a home. The chimneys that serve them have the job of expelling the by-products of combustion — the substances given off when wood burns.
 
As these substances exit the fireplace or wood stove, and flow up into the relatively cooler chimney, condensation occurs. The resulting residue that sticks to the inner walls of the chimney is called creosote. Creosote is black or brown in appearance. It can be crusty and flaky ... tar-like, drippy and sticky ... or shiny and hardened. Often, all forms will occur in one chimney system.
 
Whatever form it takes, creosote is highly combustible. If it builds up in sufficient quantities — and catches fire inside the chimney flue — the result will be a chimney fire. Although any amount of creosote can burn, sweeps are concerned when creosote builds up in sufficient quantities to sustain a long, hot, destructive chimney fire.
 
Certain conditions encourage the buildup of creosote. Restricted air supply, unseasoned wood and cooler-than-normal chimney temperatures are all factors that can accelerate the buildup of creosote on chimney flue walls.

Click here to read the rest of the article


How to ease the fears your customers have about having you in their homes

Here are some infection control procedures you may wish to include in your COVID-19 prevention and control plan.

  • Train employees on PPE, proper hand washing, and proper etiquette for coughing and sneezing.
  • Social distancing: employees should maintain 6 feet of distance as work duties permit, both in the workplace and in the customer’s home.
  • Discourage handshaking — use non-contact methods of greeting.
  • Employees should not share headsets or other objects that are near their mouth or nose.
  • Employees should not share gloves and other PPE.
  • When handling customer transactions, have your customer insert his or her cash or cheque into a resealable plastic bag. Have the customer insert or slide his or her credit or debit card into your card reader and ask if it’s ok if you or the tech draw a line through the signature space.

We want to hear from you! Head over to the Forum to read the document Scared to Repair and let us know what your business is doing to address homeowner fears of having people in their homes to service/maintain or repair solid-fuel-burning systems.

Click here to participate in the discussion and read "Scared to Repair."

Guidelines for Residential In-home Service: infection prevention and control

This document provides guidelines and/or instructions relating to the COVID-19 virus. The CDC is currently responding to a pandemic of respiratory disease (Coronavirus or COVID-19) spreading from person to person throughout the world, which poses a serious health risk.
 
We have received permission from the National Chimney Sweeps Guild (NCSG) to share with our members this document on infection prevention and control. WETT is in no way mandating these practices and is providing this document to you for information purposes only. Any adoption of these methods is at the sole discretion of individual companies.
 
Disclaimer
These practices do not prevent the contraction of the COVID-19 virus, or any other related disease or infection; rather, they reduce the exposure of micro-organisms to the human body.
 
WETT is not liable for any personal injury, including death, caused by the use or misuse of these guidelines.

Click here to download the "Guidelines for Residential In-home Service."
WETT FireWire Quiz • April 2020 Edition

Remember to take the April FireWire Quiz

This month, we continue the review of appliance types.  These questions will test your knowledge for each appliance type in such areas as

  • the relevant codes,
  • installation issues, and
  • inspection issues

References

  • WETT Reference Manual
  • CSA B365-17

To qualify for the contest, please provide your contact information and submit your quiz answers. We do not track individual results; your contact information is only necessary so that we can log your participation. 

Once you have finished the quiz, navigate to the WETT Forum to discuss the quiz. 

WETT FireWire Quiz April 2020 Edition

Take the WETT FireWire Quiz — April 2020
Visit the WETT Forum to provide your feedback on the quiz. Not yet registered for the Forum? Join now!


Remember to vote for your 2020-2022 WETT National Board


If you have an email address on file with us and not voted yet, a reminder ballot for voting was sent to you electronically on April 20, 2020; a further reminder will be sent to you on May 4. For those of you without an email address on file, ballots for voting were mailed to you on April 6.
 
This year we have openings for four (4) directors. Your completed ballot must be received in our office no later than May 11, 2020 at 5 p.m. ET
 
The new Board will be confirmed at our Annual General Meeting in June.
 
Key Dates
May 11, 2020: Ballot submission deadline
June 2020: Annual General Meeting


Haven’t renewed your WETT certification for 2020? It’s not too late!


If you have not paid your dues for WETT certification for 2020, your membership has lapsed and you no longer have access to the members only section of the WETT website, the B365-17 e-book or the WETT Members Forum.

However, you can still renew by calling our office at 1-888-358-9388 and providing your credit card information over the phone. We would be pleased to respond to any questions you may have regarding your WETT renewal.

Are you participating in the WETT Members Forum?

Engage in a conversation with your fellow WETT peers throughout Canada. The forum encourages all WETT members to post questions and share their industry knowledge.

Have a technical question? Post it on the Forum.
 
Click here to join the conversation!
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