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Updated contact information, my printer recommendation with setup video, a recap of my blog posts, is pocket lint keeping your iPhone from charging, and some more photos from the Bay Area.
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Banner with a photo of Jimmy and the text: JimmyTech, LLC. Premium, independent in-home support for Apple products in the city of San Francisco.

Local flair–new email, web address, phone number

After changing from JimmyMac to JimmyTech earlier this year, I chose the address jimmytechsupport.com but I quickly found that I was getting better results with another address – jimmytechsf.com. When people find that page they know instantly that I'm in San Francisco. I also signed up for a toll-free number, but came to the conclusion that a local number would be a similar improvement.

So effective immediately, this is my new contact information:

Website jimmytechsf.com
Email jimmy@jimmytechsf.com
Phone (415) 510-2000

My old 301 and 866 numbers will remain at least through the end of 2020, and I'll be adding a recording when you call them to let you know of the change before passing you to my new number.

My old email addresses and websites with jimmytechsupport.com and jimmymacsupport.com will probably remain forever and will simply forward to my new address.

I apologize for the additional change, but I'm learning a lot through this transition phase.

The Best Printer for Mac? HP OfficeJet Pro 9015

With not being able to visit clients at home, and with most of my clients still across the country back in the DC area, I've been finding it particularly useful to make strong recommendations for products that I own myself or at least have lots of personal experience with. That way when a question comes up I am much more familiar with the product or can try something on my own device. In my last email, I provided you with a list of products and promised that more details would come soon. So here' s my first in-depth video that explains how to set up the printer that I own and I recommend to pretty much everyone looking for a new printer. The HP OfficeJet Pro 9015. I've already had several clients set up their printer following this video guide with great success, and when one client had trouble with a paper jam I was able to have a video call with her to show her exactly how to open up the printer.

In addition to watching the video you can read my corresponding blog post.

Recent Blog Posts

As always, here are some of my blog posts published since my last email. Particularly popular are the ones about my recommended printer, how to adjust a photo after it's taken on iPhone 11 to include content outside the frame, and how an iPhone that won't charge might have a low-tech solution.

Photos from the Bay Area

Over the past few weeks, I've had a chance to explore even more of the city and surrounding area. But it's not just a bunch of pretty pictures. I also want to share with you some of the techniques and tools I used for these results. Or at least lead you to some interesting reading or viewing. I am by no means a professional photographer, but if you are interested in taking more photos with your iPhone I thought you would appreciate some amateur tips.
My first parrot sighting in San Francisco, right outside my office window. Parrots? Yes, parrots. If you've never seen The Wild Parrots of Telegraph Hill, it's a great documentary about a flock of feral parrots on Telegraph Hill, the location of Coit Tower. In recent years the flock has spread across the city. You can watch the documentary for free on Kanopy if your library card gives you access. I know San Francisco, Montgomery County, and Washington DC public libraries all do.
The views from our building's roof deck are stunning, especially at sunset and sunrise. After I took this photo I realized I wanted something a bit more panoramic, which is why the solar flare is broken. You can see how I zoomed out after the photo was taken on iPhone 11 in one of my blog posts.
I am a sucker for modern and brutalist architecture, so getting to explore the 1970s-era Embarcadero Center with nearly no one around was fun. When photographing architecture one of the bigger challenges is getting the lines and angles correct. Normally, a photo like this would have the lines converge at the top as the higher floors are farther away from you, and it's exaggerated with the wide-angle lenses that our phones have. I was able to correct this using the skew tools in iOS 13 that you'll find right alongside the cropping tool, allowing me to force the narrow windows into the perfectly square rectangles they are, rather than the trapezoids that my lens saw.
When people think of California beaches the image it conjures is usually Santa Monica, Malibu, beach umbrellas, and volleyball. But in Northern California, it's rock cliffs, cattle ranches, windbreakers, and waterproof boots. Instead of building sandcastles, we watched hermit crabs battle for turf. Our trip to Agate Beach was a chilly 62º June day, but it's the kind of beach trip I've quickly become fond of. The wide-angle lens on my iPhone 11 Pro gave the clouds a warped perspective, making it look like everything is bending away from you and really driving home the idea of how small you are in relation to the expansive sky and the Pacific Ocean.
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