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Here's your latest order update!

 

Hey hey everyone! I can't reiterate how bad I personally feel about not being able to deliver your kits yet. I typically wouldn't fill everyone in on the "behind the scenes" drama, but, in this case, I think it is important for you to know that we really are doing everything within our power to get out product. We want NOTHING MORE than for you guys to have your kits, and be out enjoying your favorite past time in your rigs! So with that said, it looks like we FINALLY got an order with a confirmed delivery date. For those that don't want to hear the fun stories, it looks like we should be receiving enough manifolds to fulfill all backorders, on May 7th. There are currently close to 90 orders that we need to assemble and get out the doors, so hang tight if you don't get a tracking # email on the 7th. We will be working overtime to have all orders out the door by Monday morning. 

Make sure to add "morrflate.com" to your spam rules with your email provider. This will ensure that you receive the tracking information to your inbox rather than your spam folder. 

Please reach out to me if you need your kit overnighted someplace for your trip. That is something that we can and want to do for you on our end if we can make your trip that much better this weekend!!

Other than that, we will be upgrading EVERYONE to 2 Day shipping via USPS (because we don't trust UPS anymore). If you paid for 2 day shipping, watch for a refund for that as we go through and prepare all the orders for shipping. 

Other than that, you can follow along with our tracking info for now by clicking ont the button below, to make sure that the order ACTUALLY gets here on 5/7 like it says it will. 

If you want to hear the juicy drama of these orders, read on! 
 

Track FedEx Order# 770373371000


So Many Much More Orders, Wow!!

 

We originally started this journey back in January! We submitted an order to our factory on Jan 11th. Which got delayed due to Chinese New Year, and then COVID. 

We were luckily one of the first orders to get produced once they opened back up. And our order left the factory on March 19th. On April 4th, after the order had not moved at all from seemingly being in California for 7 days, we called UPS to figure out what was going on. Long story short, UPS lost the shipment but wouldn't admit it to us because we aren't "the shipper", and thus we aren't entitled to know any information about the order that they know. Meanwhile, after about 20 phone calls and 50 emails (and a couple of IG posts), a customer who works for UPS was able to do some snooping around and found out that UPS had been trying to pay out the insurance to the shipper, but the shipper (not the factory) was not responding. And since they couldn't tell us anything about the order, we had no idea that the order was considered a loss until April 19th. 

At that time, we put in an expedited order with our factory to be shipped 3 day air to California (unfortunately, UPS was used again). The order shipped on April 20th, had a delivery date of 4/24 and has been stuck in customs ever since. 

Meanwhile, we had the original order remade and shipped 3 day via FedEx (which is now due to arrive May 7th, and is the tracking number above that you can follow along with). 

As a backup, we also contracted a local factory in California to produce some with a delivery date of 5/20. We have also contracted another local factory for a delivery date of 5/30. 

So, I PROMISE we are doing everything we can to get these babies in for you guys, and it seems as though we finally have a confirmed delivery date. We will keep you all updated as more information shows up! All we want is to be as transparent as possible, not hide things from you, and hope that you understand and that we can all be frustrated together lol. I understand that some people's circumstances may have changed, so if you need a refund, please let me know. We don't want MORRFlate to leave you with a bitter taste in your mouth.

Hang tight, hopefully it is just a couple more days here!

Cheers!
Tyler Laursen, Owner
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