Library Services During COVID-19

• Request Platteville Public Library items through our catalog at plattevillepubliclibrary.org/catalog
• Library staff will find your items and get them ready for pickup. In order to minimize the amount of contact we have with your requests, we are only looking for requested items once a day.
• Library staff will call you to schedule a pickup time. Be on the lookout for a call from 608-348-7441 the following day – that’s the library!
• At your scheduled pickup time, your items will be checked out, bagged, and waiting for you on a table behind the library. The table will be located under the overhang between the library and the Holiday Inn Express in the South parking lot.

• You can request Platteville Public Library items through our catalog at plattevillepubliclibrary.org/catalog.
• You will only be able to request items from the Platteville Public Library. Our van delivery service is not running at this time.
• Don’t know how to place holds? Check out our instructions.
• Don’t know the PIN for your account? It’s most likely set to the last four digits of your phone number.
• Not able to place your own holds? Call us at 608-348-7441 x 2 and we can place holds for you. We’re available Monday – Friday from 9 am – 5 pm.

• If you think we have an outdated phone number for you, you can change your phone number by logging into your account, or call us at 608-348-7441 x 2.

• No fines will be added to your account for the duration of the Safer at Home order.
• Materials picked up curbside will be checked out to you for 6 weeks, so there is no rush to return anything.
• If you have items to return, please place them in the exterior bookdrop. Do not leave anything on the pickup table. Returns will not be checked in for at least 72 hours as a safety consideration.
• If you or any members of your household are experiencing a fever, cough, or any COVID-19 symptoms, do not return any library materials.

• Join our Safer at Home Facebook group for daily storytime videos from our amazing Children's team and weekly Reader Advisory from our Reference staff!
• Sign up for Library Letters! Email a name and address to childrens@plattevillepubliclibrary.org to get a card from one of our Children's Department members.
• Download ebooks and audiobooks from Wisconsin's Digital Library through the Libby app. Check our resources page to learn how to access ebooks and our other online resources.