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As hospitality professionals, it is our job to comfort guests, so they feel safe – and it starts with your voice agents. For hotels that need call handling support for business continuity and guest support services during the COVID-19 crisis, we have put together a program to ensure your callers get a fast response and a friendly voice to talk to.
We can help you with:
- Back up for reduced reservations staff onsite or in the corporate call center
- Interim support for closed properties to process cancellations and rebookings
- Handling online chat and email from the website or social platforms
We are waiving typical requirements* to ease the burden on hotels, including:
No call volume minimums.
No onboarding fees.
No long-term contract requirements.
Visit our website to learn more about how Cloud5 can help.
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