Clinic re-opening COVID-19 update
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Update on clinic and appointments

Happy Spring! It sure still feels like spring..! Very happy to be on Vancouver Island...we are doing great here. Our extended Spring Break is coming to a close...and its back to work! I'm sure many of you are happy for this, as am I! I've gone through the ups and downs, in the garden, in the forest, staring at the walls and the news in a bit of shock really. But here we are slowly coming out of the haze of information. The weather makes all the difference too! 

The update from Dr. Bonnie Henry, BC's Provincial Health Officer, OsteopathyBC, and the CMTBC (College of Massage Therapists, BC) have sent information to re-open our practices.

My planned opening will be Tuesday June 2nd at my Johnson street location. I will resume appointments there and at Morley street clinic. The number of patients I see per day will be reduced because of the increased time between appointments. 

Online booking is available as usual: 
https://cindyjfillerrmtdomp.janeapp.com/ 
Or call me at (250) 508-8383
Or email me at info@figure8therapeutics.com (you can just reply to this email)

I am still accepting new patients for my waitlist - but understand this could be several months to a year for an initial appointment.

PLEASE READ VIP: Clinic guidelines

  • There will be a new COVID-19 specific consent to go over in person. 
  • Bring or wear your own mask if you feel that you would like to wear one. If you forget, I will have disposable masks available if you are more comfortable wearing one. It is not required. 
  • I will be wearing a mask for now.
  • All linens will be clean and changed for every person, the table and face rests will be cleaned between every person. 
  • All common surfaces that are touched will be cleaned between everyone, so I have a bigger buffer between patients. So please be mindful of time before and after your session. 
  • Hand sanitizer will be provided, as well as the ability to wash your hands. 
  • Please refrain from touching your face during your session. If you need to, tissue is provided.
  • If at any time before your appointment you are not feeling well, please call me right away to reschedule. 


Guidelines for Morley street clinic

  • Please wait in your car or outside in the garden by the clinic door until I call you in or text you. This is to prevent a traffic jam in the hallway
  • Remove shoes in the hallway
  • Please wash your hands upon arrival - soap up and warm/hot water for 20 sec please.
  • Lets chat about whats new - I have a small list of questions and a new consent form to go over with you. I will have it online so you may fill it out before your appointment.
  • Payment - you can prepay for your appointment by e-transfer to info@figure8therapeutics.com, bring cash, write a cheque, or pay by VISA or MC. 
  • When you leave you may wash your hands again.
  • Please note - I have done renovations and repainted the clinic, and the off gassing of the paint is still happening, if you are concerned about this let me know. Its been over 2 weeks now, and its still "painty" smelling. I'm airing it out daily, but it could still take a while. 

Guidelines for Johnson street clinic

  • Upon arrival please use the hand sanitizer or take the washroom key and wash your hands there, and wait in the lobby
  • I will call you into the office when I'm ready and done cleaning
  • I've scheduled more time between appointments for the extra cleaning, please be mindful of this time. 
  • Lets chat about whats new - I have a small list of questions and a new consent form to go over with you. I will have it online so you may fill it out before your appointment.
  • Payment - you can prepay for your appointment by e-transfer (preferred) to info@figure8therapeutics.com, bring cash, write a cheque, or pay by VISA or MC. 
  • Once we are done you may wash your hands again or use the hand sanitizer
  • If you need the washroom key again, please return it to the door knob and I will clean it before the next person. 
If you have any questions or concerns please let me know. 

Before your appointment use the BC COVID-19 Self Assessment: https://bc.thrive.health/covid19/en
Or review these Symptom guidelines: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/about-covid-19/symptoms

If anything comes up before or after your appointment call 8-1-1, or your doctor, and let me know too.

I want to create a safe space for everyone. 

Looking forward to seeing you again!

Cindy
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Copyright © 2020 Cindy J. Filler, DOMP, All rights reserved.


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