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Staff Newsletter May 2020

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BrisDoc ARK


This week is Mental Health Awareness Week and the key theme is kindness.
 
The Mental Health Foundation (MHF) encourages us all to “take action and carry out an act of random kindness (ARK) for someone else”. This is backed up by research highlighting that helping others is beneficial to our own mental health and wellbeing.
 
In an article nearly 10 years ago, MHF stated “the UK faces challenging and unstable times with volatile economic markets and job uncertainty”…. which does seem rather familiar to current times although add in a virus we are now battling to control. The research stated how kindness helps to
  • reduce stress
  • improve emotional wellbeing
  • benefit physical health
  • bring a sense of belonging
  • get rid of negative feelings
The good news is that we did get through the difficult times of 10 years ago and I feel sure we will find a way to get through the difficult times we are now facing.
 
That said, perhaps the headline of “BARK” is not the best acronym for us…. as it could be “up the wrong tree” or “shouting”, although I would like to “shout out” a BIG THANK YOU to you, for your tremendous support and thank you for the kindness and care you offer all our patients and colleagues. As the article below suggests, it is important to be “kind to yourself” too and I hope you do take time to invest in your own wellbeing. Please remember to check out all the information we have available on our Health and Wellbeing pages HERE.
 
Turning to a different ark, Noah needed his ARK for just over one year before he could return to dry ground, after the initial “crisis” of 40 days of heavy rainfall and flooding. Perhaps in some ways, we have also experienced a “crisis” period when so much has changed to our environment due to the coronavirus outbreak and now we are learning to manage with new circumstances, before things return to “safer ground”. Hopefully, this will be much sooner than a year as we manage the challenge together as a community and continue to follow the National Guidance.
 
With regard to the National Guidance, the message of “Stay Alert, Control the Virus” has perplexed some of us as we move into a new phase and take small steps to “re-open” so many aspects of our community that we would like to see open again. However, in particular, the message emphasises the need for us to remain careful and focused on following the guidance such as social distancing and hand washing.
 
You have been brilliant at following this guidance and our focus on “keeping people safely working”. You have made a real difference and continued to demonstrate “patient care by people who care”. Thank you.
 
It is only a few months ago that forecasts suggested that 40% or more of us would not be available to work, whereas during May so far, just over 5% of us have been unable to work due to shielding or symptoms preventing us from doing so. That reflects a tremendous effort by everyone to “stay safe” and do our best to “control the virus”.
 
Our heartfelt thanks to you all and I wish everyone “good health” in the weeks and months ahead.
 
Nigel Gazzard - Managing Director

Message to staff 22nd May 2020

Please watch the latest video update from Nigel HERE

Shielding at home - 10 weeks in

The past couple of months have forced us all to change the way we live. Lock down has limited the things we can and can't do. For those who have been asked to shield at home due to being in a high risk group and more vulnerable to coronavirus, life has changed drastically.

This month we spoke to two members of the BrisDoc team who have been shielding at home now along with their families for over 10 weeks. Both Tracy Hodge and Katherine Richardson share an insightful and honest view into what life has been like for them and many others who are shielding. 

Tracy Hodge is a Clinical Workforce Administrator in the BrisDoc Rota Team

  • Watch Tracy's interview in full HERE


Katherine Richardson is a GP working in the SevernSide Weekday IUC Professional Line Service (formerly AGPT)

  • Watch Katharine's interview in full HERE

Kindness Matters

At times like these, when the world feels upside down. Kindness can be the key to turning things around.

18-24 May marks Mental Health Awareness Week and this years theme is 'Kindness'.

Take a couple of moment to watch this short video from the Mental Health Foundation about this years theme - KINDNESS

Why kindness?  

We have chosen kindness because of its singular ability to unlock our shared humanity. Kindness strengthens relationships, develops community and deepens solidarity. It is a cornerstone of our individual and collective mental health. Wisdom from every culture across history recognises that kindness is something that all human beings need to experience and practise to be fully alive.  

Kindness and Mental Health  

Kindness is defined by doing something for yourself and others, motivated by genuine desire to make a positive difference.  We know from the research that kindness and our mental health are deeply connected. The research shows that kindness is an antidote to isolation and creates a sense of belonging. It helps reduce stress, brings a fresh perspective and deepens friendships. Kindness to ourselves can prevent shame from corroding our sense of identity and help boost our self-esteem.  Kindness can even improve feelings of confidence and optimism.

Experiencing Ramadan

This month, many members of our team and people across the area that we serve will have been observing Ramadan. As with all things at the moment, Covid-19 has changed the way in which the Muslim community has experienced the Islamic holy month this year. We asked Hani Ghilan - BrisDoc's Budget & Accounts Manager to share his experience:

"The month of Ramadan began on the evening of Thursday 23 April and will end on the evening of Saturday 23 May. On 24 May we celebrate Eid for three days. Normally people then visit relatives, friends and sometimes graveyards to pray for those that have passed. Many people wear traditional clothes, give gifts or money to children, and donate to charity. In some countries, the holiday is known as Sweet Eid for its variety of sweets. 
 
Ramadan involves a daily period of fasting for Muslims starting at before sunrise and finishing at sunset for 30 days. This means abstaining from food, drink (including water) and smoking. While fasting is an important part of Ramadan, it is also a time of self-reflection and self-evaluation for Muslims.
 
We should also be aware of the health issues related to fasting, so that we are able to make informed choices, minimise complications and maximise the benefit of the fast as well as operational effectiveness. Those who are ill with COVID-19 will not be able to take part in daily fasting, as fasting is not compulsory nor advisable for anyone who is ill or has a medical condition. Also, as for many parents, working from home while your children are present, either if you have done so for years or for the first time, these circumstances are incredibly challenging.
 
This year will be very different (bizarre) as traditionally communal activities and prayer are observed and encouraged. Due to the current COVID-19 crisis, access to prayer externally (in Masjid) has been largely suspended. These restrictions may have a negative impact on Muslim wellbeing during an already difficult period. 
 
To recap, Ramadan can be a challenging time for Muslim employees and it may be especially challenging due to the pandemic. However, fasting is a commitment of the person's body and soul to the spirit of the fast; a spiritual self-purification. Through fasting, we work on acts of worship to help purify the soul, cleansing impurities and refocusing one's self of worship. 
 
Our best wishes for all health, wellness and blessings.
 
Hani

International Nurse Day 2020

International Nurses' Day is celebrated around the world each year on 12 May, the anniversary of Florence Nightingale's birth. This year in particular it’s an extra special occasion because not only does it fall during International Year of the Nurse and Midwife, it also marks the 200th anniversary of Nightingale’s birth. 

We would like to saying a huge thank you to all of our wonderful nursing team across all our services for the remarkable contribution they make to the lives of patients across Bristol, North Somerset & South Gloucestershire.

Nightingale 2020 - A poem by Helen McCarthy

She switched off the strip light and turned on the lamp
Her split shoe crushed at the heel, spewing ragged leather, but polished.
She searched for your song, on cassette by your bed
She failed and exasperated, turned back to you
Her limp mask slipping, blue black cheeks ashy
Hands denim creased and dry from washing.

She patted you, smoothing you
And in a loosely knitted language, of knots and coarse loops
She sang you out softly, all the while watching and counting
Your cracked breaths, holding back bedfolds
For me with my needle, she nodded
Assenting, still singing
And in that universal language, older than race
She took leave of you, for your shut-out family
And for her own, another number, in a graph on TV
And when your struggle ended, she straightened her plastic apron
And noticed again the buzzers outside.

She stood and opened the window, releasing your soul.
Godspeed she said, amen she said
And maybe the birds, waking up and starting to sing
In that pale space between night and day
Witnessed your free spirit, fly home​

Cycle to Work Scheme

As part of our benefits package to employees, we run a cycle to work scheme. This scheme operates as a 'salary sacrifice' employee benefit. This means that you agree to give up part of your salary in exchange for a benefit – in this instance the benefit is a bike and/or accessories. The salary sacrifice is taken from your gross salary (before tax) which means that you will pay less Income Tax and National insurance.

The cycle to work scheme is, in the first instance, a 'hire scheme'. This means that you get to hire your bike and/or accessories tax efficiently and make a saving. There is an initial period of hire; usually 12 months from when you collect the bike, at the end of the Hire Period, you select an ownership option  (these depend on the scheme) and that's it... you're done.

To be eligible for the scheme you must receive your salary via the Pay As You Earn (PAYE)  ie employed and be aged 16 or over.
BrisDoc currently run a scheme via https://www.cyclescheme.co.uk/ and are currently setting up access to a second scheme www.cycle2work.info to give staff access to a wider pool of bikes.

If you are looking to improve your fitness, reduce your carbon footprint or reduce your public transport use and would like to participate in the cycle to work scheme please contact the workforce team via workforcesupport@brisdoc.org

Mary Forde - Sewing for scrubs for the NHS

Throughout this pandemic, it has been great to see so many people volunteering their support to NHS and key workers. Whether that be through clapping in support on a Thursday evening or utilising their skills or time to offer supplies to keep NHS staff going.

The team at Broadmead Medical Centre were recently contacted by a kind member of the public to who has offered to sew sets of scrubs for clinical staff to use. Mary Forde from Stoke Gifford is currently sewing her way through 18 full sets which should be on their way to the practice shortly.

Thank you Mary for your support.

Extreme Medicine Podcast with guest Dr Kathy Ryan

This month, BrisDoc Medical Director - Dr Kathy Ryan was asked to be a guest on the Extreme Medicine Podcast hosted by Dr Will Duffin. The topic of this episode was the concepts of ‘fear based’ and ‘courage based’ medicine.

The podcast is largely aimed at a clinical audience but is a very interesting listen for all.

You can listen to the podcast HERE and will be available on all major podcasting platforms - search for: Extreme Medicine Podcast.

Slow internet at home causing you issues?

The government and NHS Digital have come to an agreement with many of the major internet service providers in the UK to support NHS front-line workers who are having problems working from home due to poor internet connections.

If you are working from home and regularly finding you have slow or patchy internet connection you may be eligible for a free boost in performance where possible during the Covid pandemic. 

All requests must be put through BrisDoc's IT Team who will collate the information and pass it on to the NHS Digital team to action.

If you feel you would benefit from this please fill out the requested details in the following spreadsheet - DOWNLOAD.

Once complete - send to digital@brisdoc.org

More information regarding eligibility can be found here

Ecosia: Search the web and plant trees for NHS Forests

On the 12th May 2020 Ecosia, a not for profit eco-friendly search engine (with 1.5 million users) launched their first UK based tree planting project partnering with The NHS Forest and Trees for Cities.

To help UK users show their appreciation for the incredible efforts of NHS key workers, Ecosia has partnered with The NHS Forest to launch #GrowYourLove, a long-term, forward-looking initiative to plant trees in and surrounding hospitals in the UK. There is a target of 2020 trees to be planted next season on healthcare estates.

In order to fund the trees, Ecosia will dedicate its revenues from searches made by UK users every Thursday for the rest of May. As well as supporting the project by searching with Ecosia, members of the public can also make donations directly to the project through the NHS Forest website.

Bereavement support for #OurNHSPeople

Recognising that it is an incredibly tough time for many of us at the moment, NHS England and NHS Improvement have put together a suite of bereavement resources that aim to help NHS staff access support during what will be a difficult time, given the restrictions and changes to normal grieving patterns and processes for staff who come from diverse backgrounds. You can find a selection of resources that will support you during a bereavement, be that practical next steps to take as a line manager or confidential bereavement support staffed by a team of specialists.  You can access the bereavement support online or call the confidential bereavement support line, operated by Hospice UK, on 0300 303 4434, free to access from 8am – 8pm, seven days a week.​

Bereavement support for children & young people

BrisDoc's Community Fund received a letter of thanks this month from Grief Encounter South West, a charity who provide free, pioneering services and support to bereaved children, young people and their families.

The BrisDoc Community fund have supported the charity with a donation of £4000 which the charity tell us "has gone directly towards fixing our roof at the Centre where all our therapy sessions are held and the charity operates from in the South West.  Your donation means we don’t have to use our unrestricted funds that can now be used to support our families directly, especially during these uncertain times when anxiety and worries are higher at home during lockdown and our helpline is receiving a much higher volume of calls. We need to keep hold of as much money as possible for bereavement support to enable us to increase our levels post lockdown, as the Prime Minister has said that unfortunately the death rate is going to increase and we need to be ready to support all these families. Your donation as enabled us to do this so thank you."

You can visit the Grief Encounter website for more information -HERE

Welcoming baby Chloe


We would like to say a huge congrats to Mary Izett from SevernSide's Weekday IUC Professional Line Service who has become the very proud mum of baby Chloe. The new arrival arrived last month on Saturday 28th March weighing 7lb 7oz.

June Birthdays

 Paula Burns
 Rosa Carter
 Hannah Chapman
 Traci Clutterbuck
 Anna Cogswell
 Sabrina Flew
 Sarah Forde
 Anne Gibbons
 Kate Gomes
 Alison Hutchings
 Mary Izett
 Stephen Jones
 Jane Kelly
 Patrick Mansfield
 Sandra Mascarenhas
 Howard Maxwell
 Louisa McLachlan
 Maria Montague
 Morgan Nicholson
 Wendy Page
 Jenny Parvin
 Julie Ratcliff
 Kathy Ryan
 Naomi Saatchi
 Matthew Speller
 Andrew Townsend
 Pamela Walker
 Michelle Webb

Where to find all the latest Covid-19 advice for BrisDoc staff


We appreciate that it can be hard to keep up with all the changing guidance surrounding corona virus and how that effects employees. To help, we have created a centralised COVID-19 Staff Information Hub. We will regularly be updating this portal with any new changes that effect you, links to national guidance as well as a contact form that you can send any questions directly to BrisDoc's workforce Team to answer.

We will update you by text message when any major updates are added but please check-in regularly to keep informed on everything that is going on.

BrisDoc Staff
Suggestions Box

Our online Staff Suggestions Box is available on the BrisDoc Weblinks page of the website.
 

www.brisdoc.co.uk/staff-suggestions-box

 
This was set up in response to the staff survey to enable staff to share their ideas on how we can improve and continue to provide excellent Patient Care, Quality Care, Workforce Care and Resource Care.
 
We look forward to receiving you suggestions. If you have any questions please speak to your line manager.
Copyright © 2020 BrisDoc Healthcare Services, All rights reserved.

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BrisDoc Healthcare Services
Brisdoc, 21 Osprey Court
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