At Alert Level 2 retail businesses can operate if they’re able to do so safely. Businesses can have customers on their premises if they can meet public health requirements, including distancing, hygiene, contact tracing if required (see below) and managed entry.
• Retail business should manage customer entry and exit to achieve physical distancing. Customers are likely to prefer retail premises that are able to achieve good physical distancing and COVID–19 risk management.
• Maintain 1 metre distance, if you’re able to keep contact tracing records.
• Where contact tracing measures are not in place, 2 metre distancing will need to be maintained.
• Maintain physical distancing using things like signs and markers, a ‘one-way’ system around the store and barriers around check-out and service desks. Use signs and messages to remind people of the need for distancing.
• Arrange shifts (with staff agreement) so people work with the same team in a ‘work bubble’. Stagger shift start and finish times to reduce interaction between bubbles, and to help those using public transport to travel at off-peak times.
• Keep a record of who has spent time in your premises including delivery people, contractors, and salespeople. Also record any work visits your staff make to other sites. This record should include their full name (not nickname), contact phone number, address (workers) or business name (contractors etc.), and the reason for the visit/duration.
For a complete guide for retailers around compliance:
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