NEW! SMS features you've been asking for
During the lockdown, we were hard at work so that we could bring your wishlist features to life! Especially with offices moving to more efficient ways to stay in touch with their patients, we have released some new SMS features that will enhance your patient communication:
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SMS Forwarding
No longer will you be limited to managing your texts from Paradigm at the clinic. With SMS Forwarding, any replies you get from your patients will be forwarded to a designated phone number.
You can stay in touch with your patients even on days the office is closed and ensure that no messages are missed - especially when patients have an emergency that needs immediate attention.
SMS Statements
Continuing our efforts to help offices go paperless, we're releasing the much-anticipated SMS Statements feature. You can now send out batch invoices to all patients via SMS so that they can access it quickly and conveniently.
This can be done easily by running an Accounts Receivable list on My Contact Pro and sending out the text. Patients will then receive a unique link that will bring up their account and outstanding balance.
SMS Newsletters - Coming Soon!
Email newsletters can sometimes end up in spam folders, meaning your patients end up missing important updates from your dental office. So, on top of emailing your newsletters, you will also have the option to send it through our upcoming SMS Newsletters feature.
Patients can click the link from your text to bring them directly to your newsletter. This is especially useful for making any urgent announcements and giving details without being limited by the text message length.
Note: Paradigm V8 and our SMS Service are required to use these features - contact us to learn more about upgrading your software.
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These features were created with dentists in mind so that they can better connect with their patients, anywhere and anytime. Building on this connection shows your patients your care and dedication to them. In turn, you build patient loyalty and keep them coming back.
If you would like to learn more about our SMS services, new features or My Contact Pro, you can give our office a call at (905) 946-1477 or email us at sales@logictechcorp.com.
We look forward to hearing from you!
Sincerely,
The Logic Tech Team
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Technical Support - Our hours are back to normal!
We are anticipating a large volume of calls as offices ramp up to re-open, so there will be a longer wait-time than usual. We thank you for being patient with us during this time! We have also resumed our Saturday support hours from 9:00AM - 1:00PM
We will still be operating under the recommended guidelines for social distancing and personal hygiene to keep our team safe. As a result, all in-house training will remain suspended until further notice. If you would like a refresher on the program, please contact us for access to our online resources.
We understand the importance of training for the software so we currently also offer Live Online Training with our instructors. If you're interested to learn more or schedule a webinar, give us a call!
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New Operating Hours:
Monday to Friday: 9:00AM - 5:30PM
Saturday: 9:00AM - 1:00PM
Sunday: Closed
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Building Trust Through Communication
Patients are still wary of facilities with a high risk of COVID-19 spread. Learn how you can reassure your patients of their safety and invite them to come back. Read More
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COVID-19 Resources for Dentists
We've compiled a list of news articles and guidelines for you to reference and gear up for the re-opening of your clinic. Read More
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Preparing Your Office to Re-Open
Getting the dental office ready to re-open can be stressful, with so many preparations for hazard control. We made a small list to get you started. Read More
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4 Reasons To Go Paperless
Having concerns about going paperless? Here are four reasons a paperless dental office would be beneficial for your business. Read More
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ABOUT LOGIC TECH CORP
Logic Tech is a Canadian company that has been proudly servicing the dental industry for over 30 years. Our Paradigm Clinical software has been installed in over 1,000 offices across Canada.
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