Steps for curbside service:
At this time we can only lend our own materials. Check the catalog to see if the item you want is owned by NAPL, and is available. (Once delivery starts back up, you'll be the first to know!)
2. Submit a request
The best way to secure an item is by placing a hold in the catalog. (Make sure NAPL has an available copy!) You can also call for assistance (413.662.3133). If you do not have specific items in mind ("I just want a few mysteries.") please call. For adult items, use extension 13, for children's and youth items, ex. 14.
3. Pick up
We will call you to arrange a time. In general, items ordered by noon will be ready the next weekday. Pick up hours will be M-W & F: 11-1; Th: 4-5:30. We also have partnered with the Spitzer Center to make deliveries. If you prefer that option, we can arrange it when we call.
Pro Tip: Check your account online and make sure you have the correct phone number listed. If not, update it! That's how we'll be reaching out, and we've already run across a couple accounts with no number at all.
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