Ways of working
🇸🇬 GovTech Singapore has announced gov will inject more dynamism into the country’s procurement practices through 3 new partnership models. This is how. They’re expected to improve gov’s flexibility and agility to react to changes. 80% of contracts offered will be open to small and medium-sized enterprises.
😦 Co-op Digital has been looking at whether AI could help Co-op Funeralcare colleagues embalm the deceased – a nuanced process that requires accuracy and huge amounts of sensitivity. This post explains, step-by-step, how they explored voice interfaces.
📊 Data-informed decisions
Excellent post on how Citizens Advice uses data to understand citizen’s worries and make decisions about the service. Post author Gemma Byrne has also shared traffic and searches during a PM’s speech, and following footballer Marcus Rashford’s school meals appeal (and victory), yesterday. CA shares insights with gov too. Also at CA, Dan Barrett reflects on the process and experience of building a data product in a crisis.
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