The Technology Source for the Hospitality Industry

6/30/20
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What's really going on in the association world? Rich sits down with Bob Gilbert, CEO of HSMAI, Hospitality Sales and Marketing Association International to find out. The two discuss the tremendous challenges COVID-19 has thrown at industry-specific non-profit associations and organizations, and where they go from here.
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More Than Just a Like: Engagement Focused on Real Stories Erika Wuelfrath, Social Media Strategist, Sparkloft Media
By Erika Wuelfrath

"The introduction of Instagram Stories and their real-time, ephemeral content has significantly altered the course of our social media experience, especially for the hospitality industry. Since its launch, Instagram Stories have become an integral tool for content discovery, a sense of welcome and comfort, platform engagement and deeper storytelling."
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By Karla Brooklyn
 
Having been brought up in the world of hotelling, and with family and close friends who remain in the space, the last few months have served as the disruption that none of us asked for, but one that nonetheless forced us to pause for perhaps the first time in many years.
Always Have an Eye on the Future …
By Renie Cavallari

Here are 5 ways you can open your mind and begin to see the possibilities in front of you.
 

The Road to SMEville
By Ron Strecker

In The Road to SMEville, Ron Strecker explains how creating a collaborative environment for your SMEs, will not only help resolve operation support systems but also yield dividends for your hotel.
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FEATURED NEWS:

Co-Founder and Industry Pioneer Ron Peterson to Retire Effective July 1, 2020
INDUSTRY NEWS
Fragile U.S. Hotel Industry Records Monthly Performance Gains

After Bottoming Out, Global Hotel Industry Claws Back

Hyatt Debuts Path Forward, Focusing on Safety and Wellbeing

ASSOCIATION NEWS
Survey Shows 70% Of Americans Support More Economic Stimulus To Help Reeling Travel Industry Recover

2020 AAHOA Convention Goes Virtual

Revenue Optimization Professionals Globally United to Fuel Recovery During HSMAI ROC@Home

Hotel Report: $16.8 Billion Loss in State and Local Tax Revenue From Hotels in 2020 Due to COVID-19 Impact

HFTP International Hospitality Technology Hall of Fame 2020 Inductees Announced: Michael Blake, CAE and Henri Roelings

Gov. Hogan, Marriott CEO Kickoff New AHLA Leadership Series

HSMAI Offers New Essentials Online Courses in Hotel Revenue Optimization, Digital Sales and Data Analytics

New Directory Supports Industry's Safe Stay Program

PARTNER NEWS
New World, New Employee Safety Culture Webcast Series Launching from React Mobile

MCOMS And Swisscom Unite To Provide Powerful Guest Experiences At Schweizerhof Luzern Hotel

Horizon Properties Group Maintains Business Continuity with Aptech’s PVNG During COVID-19

Luxury Resort in France, Lily of the Valley, Selects Cendyn

Seminole Hard Rock Hotel & Casino Hollywood in Florida Selects ASSA ABLOY Global Solutions to implement Latest in Guest Security and Convenience Technology

Hulsing Enterprises, LLC Partners with ProfitSword to Maximize Data Management, Business Intelligence and Strategic Planning Abilities

Jonas Chorum Announces Launch of Chorum Mobile in Partnership with Fuel

Hotel Effectiveness Introduces New Team Wellness Check-In

SiteMinder Report: Travel Desires Outweigh Safety Concerns for the Post-COVID-19 Hotel Guest

RingMD and PROVision Partners Bringing Integrated Telemedicine Platform to Hotel and Cruise Industries

Founders Close Softscribe Inc. After 20 Years

Maestro PMS Direct Booking Metrics Show Growing Recovery for Independent Properties

React Mobile Taking Panic Button Alert Monitoring, Administrative Controls to the Cloud

Guest Service Is No Longer a Contact Sport

Hospitality Experts Confident in Recovery of Primary Markets by Q4

SiteMinder World Hotel Index Shows New Guests Plan Less As Bookings Surpass a Third Of 2019 Levels

Tim Sullivan Named President & CEO Of Cendyn; New CTO & CFO Join Rapidly Growing Organization
FEATURING: Business Intelligence
At Amadeus, the mission is to make the hospitality industry run smoothly by enabling our partners to create memorable guest experiences. Its best in class marketing, distribution, operations and business intelligence solutions are designed to help global hospitality organizations profitably drive demand and convert guests into loyal fans. 
Aptech is an IBM Business Partner that offers web-enabled business intelligence, budgeting and back office systems that are 100 percent hospitality specific. The Execuvue business intelligence system enables large or small hotel companies to dynamically analyze their data with drag-and-click simplicity.
Clairvoyix is a leading provider of enterprise class database marketing automations systems, web-accessed analytical dashboards, and digital agency services. The company’s Cloud/SaaS based solution is preferred by both internationally recognized branded chains as well as independent hotels.
IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. With 30 years of expertise, IDeaS drives better revenue for more than 10,000 clients in 124 countries. Combining industry knowledge with innovative, data-analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders.
Knowland is changing how group business is sold. They empower hospitality customers to create sustainable, repeatable, and direct group business. With the industry’s largest database of actualized events, customers harness the power of actionable intelligence to gain control of pipeline development, build a stronger base of repeatable group business and optimize profitability. 
ProfitSword is an innovator in business intelligence software and applications. ProfitSword solutions provide seamless integration of data and real-time information to enhance the decision-making process and improve profitability. The ProfitSage, ProfitPace, ProfitPlan and ProfitWizard applications provide operational functionality, reporting and data analytics for a single business entity or an entire portfolio of business entities. 
The Lodging Conference
JW Marriott Phoenix Desert Ridge Resort & Spa
Sept. 21-24, 2020 | Phoenix, Ariz.


Global Gaming Expo
Sands Expo Hall
Oct. 6-8, 2020 | Las Vegas, Nev.


The Best of HFTP
 HFTP Club Forum, HFTP Annual Convention, HITEC
Henry B. Gonzalez Convention Center
Oct. 26-29, 2020 | San Antonio, Texas
ABOUT US:
HOSPITALITY UPGRADE is a media company serving hotel, travel and foodservice technology professionals. Each publication educates professionals on the latest hospitality technology software and hardware news, trends and solutions.

CONTACT US:
Phone: 678.802.5300
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