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In our first edition of The Tap, read more about our Payment Center reopening, the virtual edition of our annual Hydrate the City program, a spotlight on Customer Service Team Lead Brandon Seay, fireworks safety tips for the Fourth of July, and how to protect yourself from costly water line repairs.
Welcome to the First Edition of The Tap!
Our new customer newsletter is part of our effort to keep customers more involved in our progress as a water utility. Watch the video as General Manager Michael Johnson talks about these new initiatives.
Payment Center Reopened with Social Distancing in Mind
The Birmingham Water Works Payment Center is once again open to the public. 

However, due to occupancy and social distancing limitations, we encourage customers to submit payments via phone or web.
Read More about Our COVID-19 Response
Hydrate the City Goes Virtual
Due to the coronavirus (COVID-19) pandemic, we've reimagined our annual Hydrate the City community outreach events as a series of interactive online engagements throughout June and July. Watch the first episode, featuring Crystal Peterson of Yo'Mama's Restaurant, by clicking the image above.
Click Here for More on Hydrate the City 2020!
Born to Serve
When he was a child, Brandon Seay’s parents would drive down 1st Avenue North to his grandmother’s house on Sundays after church to eat dinner, occasionally stopping at the BWWB Administration Building so he could watch the fountains. Now, Brandon is a Team Lead in the Customer Service Department.
Click Here to Hear Brandon's Story
Practice Fireworks Safety This Fourth of July
As we’re having fun with fireworks this Fourth of July, it’s important to remember they are dangerous as well. Follow these fireworks guidelines to avoid injury altogether and to ensure your rocket’s red glare and stars bursting in air are safe. 
In case of minor burns, doctors recommend running cool water over the affected area constantly until it begins healing. It is not recommended to use aloe vera until at least a day after suffering a burn. For more severe injuries, call 911 for an ambulance.
Visit the National Safety Council for More Tips
Cover Your Water Lines with HomeServe
HomeServe Water Lines Service featuring Mike Rowe
Did you know that homeowners are responsible for damage to their water lines from the water meter to the home? TV personality Mike Rowe explains how HomeServe can protect your wallet from expensive water line repairs.
Click Here for More Information
Follow Us on Social Media for More News & Tips
BWWB on Twitter
BWWB on Facebook
BWWB-TV on YouTube
BWWB.org
Copyright © 2020, Birmingham Water Works Board, All rights reserved.

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