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Do I need a process for that? Although many business owners may understand that processes and systems are beneficial to the running of their business they may get stuck on where to start, or, which of their tasks they should be documenting.
One way I often advise people to begin is to simply take note of what they are currently doing, and how long it’s taking them. This can be as simple as keeping a task diary for several weeks. Patterns should start to emerge regarding how your time is being consumed and which tasks are recurring.
Once you have a clearer picture, round it off by adding any tasks which you know occur but haven’t during that period – these could be quarterly, yearly or infrequent. Then, ask yourself these questions to determine whether a process should be created for each :-
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