We also deliver a range of course types and awards including short courses, postgraduate certificate, postgraduate diploma and Masters degrees, giving you greater flexibility and choice over your learning journey. 

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TENDERS
 

For Northern Ireland specific contracts, there are a number of sources of information specifically for contracts within Northern Ireland. The Central Procurement Directorate (CPD) handles contracts for a number of government departments.

1  PRN1294 Greater Belfast Design and Build Choice Housing
24/08/2019 15:39:0003/10/2019 12:00:00OpenTender Submission 
 
2  Provision of Washroom and Hygiene Services Ref P-0968Translink
24/08/2019 13:41:2520/09/2019 15:00:00OpenTender Submission
 
3  CAT-19-008 Bottle Fed Water Coolers Education Authority NI
23/08/2019 20:42:1206/09/2019 15:00:00OpenTender Submission
 
4  Main Contractor Adria- Market Research RFI Habinteg Housing Association (Ulster) Ltd
23/08/2019 16:03:3113/09/2019 12:30:00OpenTender Submission
 
5  TENDER FOR INSTALLATION OF NEW OIL TANK AND ASSOCIATED WORKS AT FERMANAGH LAKELAND FORUM - 1920 TNDR EP 040Fermanagh and Omagh District Council
23/08/2019 15:33:3509/09/2019 12:00:00OpenTender Submission
 
6  Market Engagement - Support and Maintenance of Automatic Metering System [2393020]Procurement and Logistics Service
23/08/2019 15:28:3109/09/2019 15:00:00OpenTender Submission
 
7  Supply and Delivery of Road/River’s Maintenance Supply Products Department for Infrastructure
23/08/2019 14:22:5723/09/2019 15:00:00OpenTender Submission
 
8  ID 2273195 Provision of Maintenance Services for 2 x Fixed Wing Aircraft CPD - Supplies and Services Division 23/08/2019 14:09:4224/09/2019 15:00:00OpenTender Submission
 
9  Maintenance and Performance Monitoring of Combined Heat and Power Plant [1623982]Procurement and Logistics Service 23/08/2019 12:02:3802/10/2019 15:00:00OpenTender Submission
 
10  ID 2389414 - PSNI - Digitisation of Police Physical and Legacy Records CPD - Supplies and Services Division
22/08/2019 17:07:3227/09/2019 17:00:00OpenTender Submission
 
11  DoF - CGTP - Pre Market Engagement - Finance, HR and Payroll services and systems
CPD - Supplies and Services Division  22/08/2019 16:17:10 16/09/2019 15:00:00
Open Tender Submission                                                                      
 
12  DfE Tourism NI - Provision of Legal Services for Tourism (Northern Ireland) Order 1992
CPD - Supplies and Services Division 21/08/2019 13:33:00 11/09/2019 15:00:00   Open Tender Submission

156027 - - Provision of Corporate Finance Advisory Services
Publication date:  23-08-2019
Response deadline:  20-09-2019 17:00   Irish time
Procedure: Restricted Procedure (OJEU)
Description: The Financial Advisor will be required to provide advice on a wide-ranging number of topics, including but not limited to: General / Corporate Advices • Organisational structuring advices • Corporate Governance Overview / Governance principles – to be updated as Agency evolves and to be reviewed in context of Code of Practice for the Governance of State Bodies • Corporate Finance including funding • Enterprise Risk Management • Review of business operations / transactions • Strategic Planning & Financial Modelling • Tax Advisory • On / Off balance sheet analysis in relation to structure / evolving strategies • Accountancy support services The Financial Advisor will need to have the flexibility to deal with unanticipated situations (e.g. emerging of new strategic initiatives) and be able to respond in a timely manner to assist the LDA in all matters associated the start-up of a new State agency
Buyer: Land Development Agency

156125 - 2019P090 - Learning and Development Training Services
Publication date:  23-08-2019
Response deadline:  27-09-2019 12:00   Irish time
Procedure: 2. Open Procedure (OJEU)
Description: The Central Bank is seeking service providers to provide training and development services to its personnel, working closely with the Central Bank’s internal learning & development team. The services are divided into ten (10) separate lots and interested parties may tender for one, several or all lots. The training courses required under each lot are outlined below: LOT 1 1. Career Development Workshops (beginners and intermediate) 2. Interview Skills Training for Competency based interviewing * LOT 2 3. Influencing and Impact Skills (for non-managers) 4. Negotiation & Conflict Resolution (for managers) LOT 3 5. Creating and Delivering Engaging Presentations 6. Assertiveness / Communicating with Conviction 7. Developing a Personal Brand 8. Developing Executive Presence 9. Motivation and Delegation Skills LOT 4 10. Managing Change with Agility LOT 5 11. Emotional Intelligence LOT 6 12. Critical Thinking Skills 13. Decision Making Skills LOT 7 14. Supervisory Interview Skills LOT 8 15. Statutory Reporting Commitments LOT 9 16. Data Analysis and Presentation for Business Proposals LOT 10 17. Technology Skills Development 18. Digital Leadership
Buyer: Central Bank of Ireland

156001 - Ceramics Tech - Ceramics Skills & Design Course Technician & Technical Demonstrator
Publication date:  20-08-2019
Response deadline:  30-08-2019 13:00   Irish time
Procedure: 1. Open Procedure (NON OJEU)
Description: Role Purpose: • To provide full technical support to a dynamic training programme, supporting the Course Manager, staff and students in a workshop environment, where students are learning the skills required to be a skilled potter and designer of objects made from clay. To assist with the smooth day to day running of the workshop. • To provide technical demonstration as appropriate to students on the Ceramics Skills & Design Course, assisting with initial technical guidance on skills related processes. • To assist as appropriate with continued links and collaboration with industry contacts which may benefit the course as it develops as a centre of excellence. Main contract details: • To provide the technician support as an annual contract for service, for an agreed annual fee, this to be set upon awarding of the contract. • To provide technician services for 17 hours each week for the duration of the course with a week prior to course start in September and week after the course closure in July. It is expected that the 17 hours would be circa two and a half days, subject to individual negotiation with the Course Manager at the start of the contract. For Specific Job Requirements and more information see documents folder.
Buyer: Design & Crafts Council of Ireland

156039 - Jewellery Technician - Jewellery and Goldsmithing Skills & Design Course Technician & Technical Demonstrator
Publication date:  20-08-2019
Response deadline:  30-08-2019 13:00   Irish time
Procedure: 1. Open Procedure (NON OJEU)
Description: To provide full technical support to a dynamic training programme, supporting the Course Manager, staff and students in a work-shop environment, where students are learning the skills required for the production of high quality jewellery and other goldsmithed/silversmithed objects. To assist with the smooth day to day running of the workshop. To provide technical demonstration as appropriate to students on the Jewellery Skills & Design Course, assisting with initial technical guidance on skills related processes. To assist as appropriate with continued links and collaboration with industry contacts which may benefit the course as it develops as a centre of excellence. Full description of services in documents folder.
Buyer: Design & Crafts Council of Ireland

146698 - 1915 - Provision for Public Relations Services
Publication date:  18-08-2019
Response deadline:  16-09-2019 14:00   Irish time
Procedure: 2 Step Negotiated Procedure (OJEU)
Description: An Post, comprising two separate business units: An Post Mails & Parcels and An Post Retail, together with the An Post Corporate Centre – is seeking a service provider to support the Company’s evolving communications needs and its transformation journey with Multi-Platform Corporate, B2B and Consumer PR Services to include: - Support for the in-house Corporate team with corporate issues, campaign planning and execution, as required. An Post Retail products and services, including the transformation of the Post Office network, and with particular emphasis on Consumer Financial Services products; support for the three pillars of our business in Financial Services, Government Services and E-commerce facilities in our increasingly omni-channel environment; Positioning An Post Money and product suite as different to the pillar banks and bringing to life the An Post Money brand – a whole new umbrella consumer brand for new and existing An Post Financial Services including An Post Current Account, Credit Cards and Loans with its own digital presence. The provision of dynamic and engaging online content across a range of consumer, product and lifestyle topics will form an important element of the deliverables in this work stream. An Post Mails & Parcels product/services (B2B & B2C) PR, including digital services (and services such as AddressPal), to support our position as industry leaders, experts in e-commerce, logistics and mail media, and powerful enablers for our customers’ business growth. The SME sector is a particular focus within the M&P marketing strategy as is bringing to life the An Post Commerce brand – a B2B brand offering business solutions to business customers with its own digital information hub to support business and unlock customer demand. We also require innovative and imaginative PR support in activating a broad range of activities which bring to life An Post’s brand purpose:
Buyer: An Post
154587 - 7336 - Customer Experience Development Programme
Publication date:  17-08-2019
Response deadline:  17-09-2019 12:00   Irish time
Procedure: Iarnród Éireann - OJEU Negotiated Procedure (Electronic)
Description: The Company has a traditionally strong focus on safety and operational issues which are crucial to service delivery. While customer satisfaction indicators, compare very positively with international benchmarks, the Company aspires for ‘customers at the heart of our business’ to be as central to the culture as safety and operations. The requirement to provide a developmental programme on Customer Experience to be delivered to all frontline, supervisors, support and management colleagues within the Train Operations function. This represents approx. 1,200 people. Programme objectives include: • Embed the corporate value of ‘customers at the heart of our business’ in the culture of the Train Operations part of the organisation; • Customers experience a shift in the way in which they are engaged with, moving from functional type interactions towards those that leave them informed, appreciated, likely to share positively about our services and looking forward to their next train trip; • Cause a sustained breakthrough in measurable customer performance indicators, to include, satisfaction scores, Net Promoter Scores, Mystery Shopper Survey results, customer acknowledgements, endorsements and a measured reduction in complaints; • Equip all participating employees, across different levels of organisation, with the mind and skill-sets required for consistent delivery of an outstanding customer experience supporting them in identifying and moving beyond hidden barriers and disempowering conversations that limit individual, team and organisation performance; • Review existing approaches to the management of customer experience delivery co-developing enhanced arrangements where necessary for improved performance; • Participant employees experience being valued, have an enriched work experience, are confident in their capacity to deliver ‘outstanding’ customer service and deepen their engagement in their roles along with achieving wider organisational objectives.
Buyer: Iarnród Eireann-Irish Rail

155865 - 19/139 - Irish Water Billing Services Customer Case Management and Legal Services
Publication date:  17-08-2019
Response deadline:  17-09-2019 12:00   Irish time
Procedure: 1. ERVIA Negotiated Procedure (OJEU)
Description: Lot 1 will include but not be limited to the following high level services: Deskside Case Management • Validation of accounts and cleansing of account information in terms of current and previous ownership, current and previous occupancy, trading status, current and previous occupier contact details • Account history review, metering, cases, complaints and escalations • Engagement by phone o confirm account holder, owner, occupier, tenancy arrangements, move in/out details o collate and log detailed information on issues o secure and process payment, agree and process payment plan • Escalate high priority issues to the Contracting Entity • Escalate accounts for direct customer engagement when all deskside activities have been exhausted • Update the Contracting Entity’s central systems with information collated and actions taken during the case investigation Please refer to PQQ Doc
Buyer: Irish Water

155830 - SRA-01 - Provision of Transport Appraisal and Analysis Training
Publication date:  16-08-2019
Response deadline:  27-09-2019 18:00   Irish time
Procedure: 1. Open Procedure (NON OJEU)
Description: Development and delivery of a bespoke two-day transport investment appraisal and analysis training course that will develop participants’ knowledge and ability to conduct robust assessments of transport investment business cases is required. Course attendees are expected to primarily comprise Department of Transport, Tourism and Sport staff (economists, evaluators and policy analysts) responsible for the evaluation of project/programme business cases in the Department’s Strategic Research and Analysis, Roads, and Public Transport Investment divisions.
Buyer: Department of Transport, Tourism and Sport

155837 - AC/2019/02 - In-depth audits of Ireland’s Outdoor Activity Products & Identify Potential for Development
Publication date:  16-08-2019
Response deadline:  16-09-2019 12:00   Irish time
Procedure: 2. Open Procedure (OJEU)
Description: Fáilte Ireland is seeking proposals from suitably qualified tenderers to conduct a series of audits of the Outdoor Activity product in Ireland as required. In addition to the audit there may be a requirement for feasibility studies to be conducted. The first project under this framework will be for an in-depth audit of the Cycling product
Buyer: Fáilte Ireland-National Tourism Development Authority

155673 - Online training for restaurants - A range of online training programmes for the restaurant and hospitality industry
Publication date:  15-08-2019
Response deadline:  13-09-2019 15:00   Irish time
Procedure: 2. Open Procedure (OJEU)
Description: An online training bundle that includes multiple service courses for restaurant and hospitality staff. To include different price packages for small - medium size businesses.
Buyer: Restaurant & Hospitality Skillnet

153653 - 2019PR062 - Request for Tenders (RFT) for the provision of Event Management Services to the National Treasury Management Agency (NTMA) as controller and manager of the Ireland Strategic Investment Fund
Publication date:  14-08-2019
Response deadline:  04-09-2019 16:00   Irish time
Procedure: 1. Open Procedure (NON OJEU)
Description: The National Treasury Management Agency (NTMA), as controller and manager of the Ireland Strategic Investment Fund (ISIF), is seeking tenders for the provision of Event Management Services. Please see the RFT attached to this notice for further information.
Buyer: National Treasury Management Agency (NTMA)