Invest in Employees:
How to Improve Your Customer Service
Great Customer Service Can Turn Problems into Lifelong Customers
As a small business owner, you have to rely on your employees to represent your business to the best degree possible. Are you doing enough to inspire stellar customer service?
Have you ever asked yourself why you are doing what you're doing? You may have mastered the 'how' or 'what'; however, Simon Sinek believes the greatest business leaders all begin by answering the more fundamental question: Why?