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Nielsen Norman Group

New Articles

Incorporating UX Work into Your Agile Backlog

Three different backlog models enable teams to keep track of UX work in their Agile processes. Each model comes with pros and cons. (7 min. to read)

Iterative Design of a Survey Question: A Case Study

Through 4 rounds of revisions, we made a survey more specific and usable. Running pilot studies before conducting a full-scale survey ensures you’ll reach your research goal. (8 min. to read)


New Videos

ResearchOps 101

How to amplify the value and impact of user research at scale (when doing lots of UX work and the associated research). (4 min. video)

Heuristic Evaluation of User Interfaces

Jakob Nielsen explains the heuristic evaluation method, which allows you to judge a user interface design based on 10 well-proven general principles for human-computer interaction. (3 min. video)

Footers are Underrated

There's a footer at the bottom of every web page, but the design of this utilitarian page element is often overlooked, making the website perform below its potential. In our usability studies, users often turn to page footers for important information and tasks, making them an integral part of the overall experience of a site. (4 min. video)


UX Conference

Full event program describing all full-day UX training courses.

Deadline to save $200 on NYC registration: This Friday, October 11.


Online Seminars

See list of all online seminars, including on-demand courses.


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