On November 3, 2019, Daylight Saving Time (DST) ended. In locations where DST is observed, the clocks moved back 1 hour. This may affect your batches/funding, especially if your terminal relies on auto-close.
Some credit card terminals did not automatically pick up on the time change and require a manual date/time reconfiguration. Below are instructions on how to perform this change on the Verifone VX520 or a Dejavoo Systems V Series terminal (V5, V8, etc) if your terminal did not automatically correct the clock.
If your credit card terminal does not automatically implement the time switch and you are not using the above terminals, please call us at (215) 809-1000 or (877) 997-9473.