Copy

Kevin Ryan's: Culture Matters

Home Tech's Influence on Food Tech
Tiller & Hatch is a new line of frozen meals debuting nationwide at Walmart and through tillerandhatch.com. What makes this line unique, other than the fact that it is backed by celebrity superstar Jennifer Lopez and Major League Baseball great Alex Rodriguez, is that the products are specifically made for use in electric pressure cookers. Consumers simply place the contents of a sauce bag and meat/pasta/veggie bag into their pressure cooker along with water and pressure cook for ~10 minutes.  The eight-product line includes flavors such as: Farfalle with Marsala sauce and Chicken; Southwestern-style minestrone soup, Italian style stew, and Farfalle pasta with marinara and ground turkey.
Williams-Sonoma recently introduced a line of Instant Pot Starter Sauces for use in the now ubiquitous appliance. Consumers simply add meat and veggies to their Instant Pot along with the jarred sauce and cook as directed. Flavors include Carnitas, Bolognese, and Texas Chili. Williams-Sonoma has a whole line of products in cooperation with Instant Pot, including Mac and Cheese, Tortilla Soup Starter, Instant Pot Thanksgiving Kit, and desserts—such as Instant Pot Cheesecake.
The Little Potato Company, out of Alberta, Canada, has introduced a line of pre-cooked, quick heat-and-eat potato sides. The Creamer potato products are sous vide, slow cooked with spices and herbs and come ready to warm and serve. Flavors include Onion and Garlic, Sea Salt and Black Pepper, Paprika and Bell Pepper, and Sweet Bell and Onion.
Tyson has introduced Air Fried Perfectly Crispy Chicken to the freezer case. The product is advertised as containing 75% less fat than traditionally fried chicken. The line as three varieties: Chicken Breast Nuggets, Chicken Breast Fillets, and Chicken Breast Strips.
So What? The introduction of new kitchen gadgets has long been the inspiration behind new food products. When home refrigerators became prevalent, Jell-O and instant pudding were marketed as modern, time-saving desserts. Similarly, when the microwave became the ‘must have’ gadget, hundreds of products were introduced (although few survived, microwave popcorn the exception). I’m sure the longevity of these products has a lot to do with product quality (i.e. there’s always room for Jell-O, but microwave burgers are an abomination) but also consumer perception of the appliance and its lasting-power in the home. Refrigerators became accepted and trusted centers of our kitchens, whereas microwaves have been slowly dying due to the inconsistency of their output and consumers’ lingering doubts about their safety and impact on food.
However, what I find more interesting than developing products for new kitchen appliances is understanding how new kitchen appliances can change the language of how we market food.
If we’ve learned anything from the natural and organic food revolution it is that its consumers want food that is less ‘processed.’ While at first this seems like a simple concept, after a few conversations with consumers you realize that ‘processed’ is a vague and confusing term. Technically, anything that isn’t raw and whole is processed. Shelling nuts is a ‘processing,’ chopping a vegetable is ‘processing.’ Where is the line between an acceptable ‘process’ and ‘processed’ food? Often, what you’ll find, is that that line is drawn by consumers’ familiarity with a technology. For example, fruit juice is technically a ‘processed food,’ but few consumers would see it that way because they’ve juiced something at home. Homogenization of juice, on the other hand, would be perceived as ‘processed’ because the language and the technology is unfamiliar to consumers. 
I tell you all of this because I believe that what constitutes ‘familiar technology’ to consumers is changing, and that may help in marketing products more effectively.  If you’d asked consumers 5 years ago their thoughts about pressure cookers, most people would have said ‘dangerous,’ ‘antiqued’ or ‘overcooked.’ However, today Instant Pot has changed people’s opinion on the technology, with organic and natural enthusiasts some of the appliance’s strongest advocates.  So, why is canned soup and canned vegetables, which utilize the same technology, still so vilified by the same consumers? Why aren’t these companies capitalizing on consumers new perceptions to re-introduce canned food in a less ‘processed’ way? Why isn’t someone advertising soup, beans or vegetables as ‘made in giant Instant Pots’ or ‘now using Instant Pot technology?’ 
Tyson’s move to add ‘air frying’ terminology to their products is a good move.  ‘Air Frying’ is just good marketing for ‘convection baking,’ a technology that is widely used in the food industry for meats, baked goods and even snacks (I wonder if Tyson even had to install new equipment?).  Why haven’t we seen Frito-Lay ‘air fried’ (versus ‘Baked’) potato chips yet? That’s a line extension begging to be launched. ‘Sous vide,’ while less well known to the general public, is starting to gain hold. Little Potato Company's move is in the right direct, if slightly premature outside of foodie circles. 
I suspect that there might be additional life to heritage, industrial food processing techniques if we can communicate them to consumers in more modern ways.
Share
Tweet
Forward

Recognizing Your Own Consumer Bias

Last week, Amazon’s Whole Foods announced the Top 10 Food Trends for 2020. The retailer composed the list based on the input of “50 Whole Foods Market team members including local foragers, regional and global buyers and culinary experts.” The team predicts we’ll see more products from Regenerative Agriculture, Foods of West Africa, Meat Blends and sweeteners made from such things as sweet potatoes and sorghum.
Hostess Brands is releasing Mint Chocolate Twinkies for the holiday season. The limited-edition take on the iconic yellow sponge fingers consists of chocolate-flavored cakes filled with fluffy mint frosting. The snack cakes are available at several retailers, including Walmart. The company is also launching WinterMint Ding-Dongs (golden cake with mint filling).
US QSR chain Ruby Tuesday has launched two new limited-time burgers as part of their Classic Twist line-up: Mac ’n Cheeseburger and Hot Honey & Bacon Chicken Sandwich. The Mac’n Cheeseburger consists of, as the name suggests, macaroni and cheese loaded on top of a burger. The Hot Honey & Bacon Chicken Sandwich is a fried chicken breast topped with hot (spicy) honey and bacon.

So What? In 2010, psychology researchers made an interesting discovery. They found that over 90% of all scientific research papers used human subjects that were from societies that were Western, Educated, Industrialized, Rich, and Democratic (WEIRD). Even more specific, researchers disproportionately used subjects between the ages of 18-26 (aka college/grad students), that were male and white. What’s wrong with this? Nothing, as long as you only want to draw conclusions about WEIRD societies, but of course that’s not how science works. Instead, scientists use the findings of their research to extrapolate to everyone, and that’s a problem because only 12% of the Earth’s population is WEIRD (even less when you factor in age and ethnic factors). This puts a lot of scientific dogma into question, as researchers realize that much of what they believed to be true really only holds up among a tiny sub-group.
Which takes me to this food trend list by Whole Foods. Let’s be clear, these are NOT the top 10 trends in food for 2020. These are food trends that will predominantly be seen in middle-upper class, health/wellness focused, mostly urban/suburban Western consumers—or Healthy WEIRDos. For the rest of the population, the food trends will be radically different, focused on convenient foods that twist classic flavors into exciting versions of items like mac & cheese, fried chicken sandwiches and cheesecake. While aspects of Whole Foods’ trends might overlap with this one (e.g. Impossible Whopper), typically these two worlds exist separately.
Does this mean that I think we should ignore Whole Foods’ proclamation? Of course not. I’ve been in the food industry long enough to see the transformative power this group has had on the marketplace. Many of the trends in this list will push new product development; food companies would be very unwise to ignore them. However, as CPG companies, we can’t become blind to the needs and points of view of other demo- and psychographics. Even if you sit in an office with like-minded colleagues, that doesn’t mean you should be ignoring the massive potential of groups that aren’t you. For example, there is a large portion of the population that wants nothing to do with plant protein (shocking!); another group is 100% OK eating indulgent food everyday versus ‘health food;’ and there are people out there (I’ve talked with them!) that prefer artificial-flavored products. Before you think it’s an education problem, it isn’t. Many people know all of the facts and have made their choices.
We get inundated with so much news about health and wellness, that we forget that there is another food audience out there. I’m not saying to ignore one side over the other, but as companies selling to the masses, we (literally) can’t afford to be myopic.  
Brands I'm Watching 
UK-based e-commerce food subscription company The Spicery is introducing a 12 Curries of Christmas Advent Calendar. Each of the 12 windows contain a unique spice blend for consumers to enjoy. British retailer Selfridges has launched (and subsequently sold out) of a Mini-Mince Pie Advent Calendar. Each pie in the countdown is a wee version of Selfridges classic pastry (including whiskey).  French preserves company Bonne Maman has launched an advent calendar of their own, with 24 limited edition holiday jams and honeys. So What? Consumers have gone mad for advent calendars. From Tiffany’s $112,000 extravaganza to one full of gourmet marshmallows, the market for ‘daily reveals’ over the holiday season seems to strike a chord. Religious beliefs aside, I think the reason that consumers seem to be so interested in these has something to do with modern technology. Last week, I said that technology is killing ‘wonder’, I also think it’s killing anticipation. Today we have instant everything—instant shipping and instant food; we don’t even have to wait each week for a series, now it just drops all at once so that we can ‘binge watch.’ However, as Andy Warhol said,” the idea of waiting for something makes it more exciting.” (or perhaps you like the way Winnie the Pooh expressed it:” although eating honey was a very good thing to do, there was a moment just before you began to eat it which was better than when you were.”). The point is, consumers want to live in a frictionless, convenient world most of the time, but they’ll also pay for moments of anticipation. Finding these—designing these—actually helps consumers perceive the final product as more enjoyable.
Share Share
Tweet Tweet
Forward Forward
Japanese brewing and distilling giant Suntory is releasing a new canned cocktail called -196°C Strong Zero Salty Lemon Exclusively for Karaage. As the name suggests, the cocktail was formulated to pair especially well with karaage (Japanese fried chicken). Canned cocktails, or chu-hi, are extremely popular in Japan, almost as popular as fried chicken. With a strong flavor of lemon and salt, to cut through the chicken’s garlic and ginger, Suntory is betting on the fact that more people are picking up chicken to eat at home and are looking for a beverage to go with it. Food and spice company Zatarain’s, owned by McCormick, has launched Andouille and Cajun Smoked Sausages that are “specially seasoned to complement the flavors of jambalaya and other Zatarain's rice mixes.” So What? Cross-category marketing isn’t a new idea. However, cross-category development is relatively novel. Yes, you can partner with a lunch meat company to help sell more of your bread, but few companies go out of their way to actually create products that fit perfectly together (e.g. Kellogg or General Mills developing a milk to specifically go with their cereal). That’s not true in tech, where developing ecosystems of paired devices and software is the norm. Even if your only avenue to try this out is via licensing, I think more companies should consider it.
Share Share
Tweet Tweet
Forward Forward
Sonoma, California’s VIVIC is launching a line of canned sparkling coffees. Made with direct trade coffee beans from El Salvador, spring water, licorice root and organic cane sugar, their flavors include: Original, Sarsaparilla, and Lavender. Seed Ranch Flavor Company, out of Boulder, CO, has launched an Umami Hot Sauce (and Umami Reserve Hot Sauce), a gluten-free, vegan and Paleo friendly condiment. Made of a mix of tamari, tomato paste, capers, olives, mushrooms, seaweed, miso and peppers, the sauce “makes food exciting again.” Available from the company’s website and select online retailers.  Dolfin UK, sister company to Turkish food distributer Dolfin Gida A.S, has launched a new brand called My Sweet Chickpea, a snack made of roasted chickpeas covered in chocolate. The product is available in 7 flavors, from Coffee & Dark Chocolate to Coconut and Dark Chocolate. Available at Asda. So What? Every expansion has a contraction. Due to a rash of innovation in the last five years, the beverage, condiment and snack aisles are now some of the biggest in supermarkets. However, we’ve likely gotten to a tipping point; a point where consumers can’t justify buying one more variation due to lack of room left in their pantries or stomachs. Now with every launch, you are either, at best, cannibalizing yourself on shelf or at worst never even seen or considered. Therefore, we get contraction of the category, some companies disappear while others start combining products. When done well, this type of innovation identifies real consumer shelf tensions and helps bridge the gap: should I pick up a canned coffee in the morning to help wake me up or a sparkling water to quench my thirst? A product in the overlap just might work. Choosing between a sweet or savory snack in the afternoon?  Covering a roasted chickpea with chocolate just might be the product that bridges the tension. Lastly, why stock both Worcestershire and hot sauce for my Bloody Marys, meatloaves and prime rib? As long as there is real consumer tension at shelf, there is a possibility for innovation.    
Share Share
Tweet Tweet
Forward Forward
From Innovation to Ideation
Malachite can serve as guide, coach and inspiration in your company's journey toward a profitable pipeline. From consumer interaction, to whitepapers, ideations and prototyping, Malachite can help. Visit malachite-strategy.com  for more info or email kevin@malachite-strategy.com
Subscribe to Culture Matters
Search the Archives of Culture Matters
Copyright © 2019, Malachite Strategy and Research. All rights reserved.


Our email address is:
kevin@malachite-strategy.com

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

 






This email was sent to <<Email Address>>
why did I get this?    unsubscribe from this list    update subscription preferences
Malachite Strategy and Research · 18321 134th St E · Bonney Lake, WA 98391 · USA

Email Marketing Powered by Mailchimp