Dear Friend,
Do you listen to podcasts?
I hadn't until a few years ago, when I was invited to be a guest on the Crack the Customer Code podcast hosted by Adam Toporek and Jeannie Walters.
It made sense to listen to a few episodes before my interview to learn about the format. I was surprised to discover I really liked it! Of course, it helps that Adam and Jeannie are naturals.
Here's that episode, where we talk about handling pressure.
This week, I've assembled some of my favorite customer service and customer experience podcasts.
You can find additional podcasts on my media page.
Do you have a customer service or customer experience podcast you can recommend? Hit "reply" to this email and let me know!
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Thank you!
Jeff
PS. There won't be an update next Thursday in observance of Thanksgiving in the United States. Gobble gobble!
Jeff Toister
Toister Performance Solutions, Inc.
619-955-7946
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