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Charles Hofacker (Florida State University) explains his path into the service research community and makes a call for studying software as inventoried service. Read more here.
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Everyone who attended once a Lalonde conference knows it is awesome. Bart Lariviere is reflecting on his experience with the conferences and provides in his article 5 reasons why the LaLonde conference (June 2-5, 2020) is unique. More here.
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Lars Witell explains that even a manuscript that is apparently “of No Interest to Anyone” (according to reviewers) can be interesting. He shows three perspectives that can help. Read more here.
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More and more people are joining our service community. In this video series, we want to introduce them to you. Get to hear the inspiring story of Yupal Shukla and his path from India to the University of Bologna here.
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AMS Review and the Sheth Foundation invite Ph.D. students to submit a 5-page conceptual proposal for consideration in this annual competition for recognition and a $600 award. Deadline 19 Jan. 2020. More here.
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If you are interested in writing a guest article for the service research community please contact me
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The next Frontiers in Service Conference will be in the Boston area at Babson University, MA. Submission deadline: Nov 30, 2019. Join us for an awesome conference. More here.
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SERVSIG and Gabelli School of Business at the Fordham University are proud to announce again the Travel Scholarship Program 2020 to enable a researcher from developing countries to attend the Frontiers conference in Boston ($2000 scholarship). Apply by Jan 15, 2020. Read more here!
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New Service Literature Alert! Articles published in Sep/Oct 2019. Be prepared for a lot of good articles. Articles in Service Journals here: part 1 / part 2
Service Articles in Non-Service-Specific Journals here: part 1 / part 2
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Call for nominations for 2019 Best Dissertation Award. Thanks to Maastricht University we grant one winner award of $1000 and up to two runner/s-up awards of $500 each. Submission deadline: December 15, 2019. More here.
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The “Christopher Lovelock Career Contributions to the Services Discipline Award” presented annually by SERVSIG recognise an individual whose teaching, research and service have had the greatest long-term impact on the development of the services discipline. Deadline for nominations: Jan 15, 2020. More here.
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SERVSIG and the University of Porto present the 6th Emerging Service Scholar Award. It will be presented at the Frontiers in Service Conference in Boston. The award includes a cash prize of $1000. Deadline for nominations: Jan 15, 2020. More here.
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New Tenure Track Position in Marketing at the Research Centre for Marketing, Faculty of Economics and Business, Katholieke Universiteit Leuven (Leuven, Belgium). Deadline: 15 Nov 2019. Read more here.
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New Position as Senior Research Associate and Research Associate on Digital Healthcare Models at the Department of Engineering, University of Cambridge (Cambridgeshire, UK). More here.
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Focus on Silk Road Service at the Center for Services Management (Tashkent State University of Economics). Mark Rosembaum is pleased to provide service instructors with chapter slides and a sample undergraduate syllabus. More here.
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(all recent event announcements here)
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16th International Research Conference in Service Management, La Londe les Maures, France, June 2-5, 2020, Submission deadline: January 31, 2020. More here.
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The next Global Marketing Conference (GMC) 2020 will be in Seoul, Republic of Korea, 9-12 July, 2020. Submission deadline: 15 January 2020. More here.
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Artificial Intelligence & Robotics in Service Interactions: Trends, Benefits, and Challenges is a conference organized at the University of Zaragoza, 2-3 April 2020. Submission deadline: 15 Jan 2020. More here.
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The 27th International Colloquium on Relationship Marketing will take place at DeMontfort University (co-host with Leicester Business School) in September 2020. The conference will focus on the theme, “Relationship Marketing and Technology: A Love Hate Relationship?”. Submission deadline: April 10, 2020. More here.
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Special Section of the Journal of Service Management & GMC 2020.
Deadline Abstract: January 15th, 2020, Full Paper: October 1st, 2020
Guest-Editors & Track Chairs: Werner Kunz & Arne De Keyser
More here.
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Call for papers for a special issue of Journal of Business Research: Mobile Applications. Deadline: Dec 15, 2019. More here.
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Special Issue of Cornell Hospitality Quarterly and track of the GMC 2020. Track Chairs/Special Issue Guest Editors: Kevin Kam Fung So, Xiang (Robert) Li. Conference papers & Extended abstracts Submission deadline: 15 January 2020. More here.
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Special issue from International Journal of Bank Marketing. Guest co-editors: Nizar Souiden and Riadh Ladhari. Submission deadline: 31 March 2020. More here.
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Special issue of the Journal of Service Research. Editors: Christopher Blocker, Brennan Davis, Laurel Anderson. Submission deadline: December 31, 2019. More here.
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Special Issue of SMR, Guest Editors: Michael Kleinaltenkamp, Ingo O. Karpen, Stephen L. Vargo. Deadline: December 1st, 2019. More here.
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