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Cancellation Policy
We understand that sometimes circumstances arise that prevent patients from keeping appointments. It happens to the best of us! In the future, if you find it impossible to keep an appointment, please give us a call 24 hours in advance, or e-mail us at admin@berwicksmile.co.uk. A charge will now incur for missed or short notice cancellations at a fee of at least £1 per minute of your original appointment. This is obviously at the discretion of our reception team.
With this prior notice, we can reschedule your appointment and let another patient have the appointment time originally reserved for you. We request this courtesy, because it allows us to see our patients promptly. It also helps us to provide more affordable dental care for all of our patients by keeping our overhead costs down. We appreciate your cooperation and courtesy to Berwick Smile Dental Care
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