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December 2019

What's Included in Maintenance?

As we enter December, it's time for your annual maintenance renewal. By now, you'll have received a renewal form and an invoice with your renewal amount from our accounting team. Just a friendly reminder that the deadline to renew and submit payment is December 31, 2019.

Wondering what you get for your maintenance fee? There's really two parts:

  • Our Customer Success Program
  • Product development, support and bug fixes by SAP

I urge you to check out the short video below for a breakdown of what's included. You can also find complete details in our Knowledge Base article: Customer Success Program Explained.

12 Days of Tips & Tricks

Our gift to you this holiday season – 12 days of handy SAP Business One tips & tricks! Each one comes with a quick video to help you maximize the use of your system. Enjoy!

  1. Keyboard Shortcut: Open Last Prices Report
  2. Date Field Shortcuts
  3. Hide Unused Menu Functions
  4. Create Custom Keyboard Shortcuts
  5. Using the Search Menu
  6. Apply a Deposit on an A/R Sales Order
  7. Remove Unpriced Items from Database
  8. Create a Journal Entry Posting Template Based on Percentages
  9. Create a Recurring Journal Entry Posting
  10. Create an Alert Based on a Saved Query
  11. Create a HANA Dashboard Widget Based on a Saved Query
  12. See a Column Sum Total in Query Results

Stop What You're Doing and Write a Sticky Note...

Watch this Video Before Santa Comes

Any guesses what our #1 support ticket is on January 1?

I tried to create an invoice and it doesn't post. I got an obscure error message saying "the date deviates from permissible range".

If your fiscal year coincides with the calendar year, it's time to create new posting periods in SAP Business One. We're here to help you prepare ahead of time and avoid any headaches come January 1.

Learn How to Create Posting Periods

SAP Support Backbone Update

Important: No Action is Required on Your Part

On November 22, SAP sent out an email indicating that immediate action was required to stay connected to their support backbone. As we've received several inquiries from our customers about this, we want to address the matter here.

If you received this email from SAP, please disregard it. You are not required to take any action.

In case you missed it last month...

Using the Journal Entry Import Tool

Learn how to import summary Journal Entries, Vouchers and transactions from third-party applications. Watch Now ›

Save the Date: Biz.ONE 2020

Next year's Biz.ONE Conference is taking place October 26–28 in Tucson, Arizona. Why Attend ›

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