Hi <<And your first name?>>,

In this week's NCASS Educator email, we're looking at the best ways of responding to customer reviews. Reviews are now an inevitable part of running a food business  and when receiving a review about your business, whether positive or negative, it is important to post a response as soon as possible to show that you're a business owner who cares about their customers, and strives to improve in any way they can. 

For our top tips on getting it right, head here.