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New Articles

Tracking Research Questions, Assumptions, and Facts in Agile

User-related questions and assumptions are not tracked throughout a product’s lifecycle, causing misalignment and overconfidence. Documenting these questions and assumptions in a knowledge board differentiates them from real facts. (6 min. to read)

The Diverge-and-Converge Technique for UX Workshops

By first working independently on a problem, then converging to share insights, teams can leverage the benefits of both work styles, leading to rapid data analysis, diverse ideas, and high-quality designs. (6 min. to read)


New Videos

Marking Required Fields in Online Forms

Do you need to mark fields as "required" in forms on your website or in apps? What if all fields are required? And what is the best way to show that a form field is required? (3 min. video)

2nd Pillar of Usability Testing: Appropriate Tasks

To learn something useful from a usability study, you must have the test participants perform tasks that are representative of typical user goals, while avoiding bias caused by giving too detailed directions or hints. (4 min. video)


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State of UX in Higher Education

We are researching how college and university websites deal with UX. If you work on such projects, please answer the following short survey. The information you provide will help us understand the state of user-experience efforts and internal operations in higher education.

Respondents will have a chance to win a free report or online seminar of their choosing.


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