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Ming-Hui Huang, recipient of the best service paper award 2018, discusses in this article her research stream on AI and services and explains how her multi-disciplinary background helped her. Read more.
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Jenny van Doorn, Best JSR Reviewer 2019, shares her thoughts about a good paper that is likely to be published in a service journal. Read her insightful article here.
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LTAS in NYC was awesome as expected. See here our small summary video and a big thank you to everybody who was there and contributed. (especially Sertan and Aida). More here.
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Here are some more great insights and learnings from the last LTAS in NYC. This time Stephanie Noble explains the meaning behind interdisciplinary research with a very insightful example . See the video here.
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If you are interested in writing a guest article for the service research community please contact me
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The “Christopher Lovelock Career Contributions to the Services Discipline Award” presented annually by SERVSIG recognise an individual whose teaching, research and service have had the greatest long-term impact on the development of the services discipline. Deadline for nominations: Jan 15, 2020. More here.
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SERVSIG and the University of Porto present the 6th Emerging Service Scholar Award. It will be presented at the Frontiers in Service Conference in Boston. The award includes a cash prize of $1000. Deadline for nominations: Jan 15, 2020. More here.
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LTAS in NYC was awesome as expected. See here our small summary video and a big thank you to everybody who was there and contributed (especially Sertan and Aida). More here.
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Do you have a paper-based on your Ph.D.? CAUTHE and the Journal of Hospitality and Tourism Management (JHTM) are seeking to support and celebrate excellence in doctoral research by sponsoring the JHTM Best PhD Paper Awards. Deadline: 30 September 2020. More here.
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(all recent event announcements here)
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16th International Research Conference in Service Management, La Londe les Maures, France, June 2-5, 2020, Submission deadline: January 31, 2020. More here.
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The next Global Marketing Conference (GMC) 2020 will be in Seoul, Republic of Korea, 9-12 July, 2020. Submission deadline: 15 January 2020. More here.
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The two-day "Co-creation in Service and Customer Engagement Symposium", 15-17 Jul 2020, will be held just after the SERVSIG conference, at the gorgeous Sunshine Coast (North of Brisbane). More here.
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Global Conference on Services and Retail Management, 7-10 April 2020. University of Naples Federico II, Naples (Italy). Deadline: 31 January 2020. More here.
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7th FORUM ON MARKETS AND MARKETING: Institutions, Service Ecosystems and Emergence. 4-7 June 2020, Aalto University, Helsinki (Finland). Deadline (500-w abstract): 20 January 2020. More here.
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30th RESER International Conference. 18-19 June 2020
University of Alcalá, Madrid, Spain. Deadline (abstract): 15 February 2020. More here.
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Journal of Service Research Special Issue “Transformative Service Research and Unintended Consequences: Helping without Harming”. Editors: Christopher Blocker, Brennan Davis, Laurel Anderson. Submission deadline (extended): January 31, 2020. More here.
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Special Section of the Journal of Service Management & GMC 2020.
Deadline Abstract: January 15th, 2020, Full Paper: October 1st, 2020
Guest-Editors & Track Chairs: Werner Kunz & Arne De Keyser
More here.
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Special Issue of the Journal of Business Research: Scale Development in Tourism and Leisure Research: New Approaches, Theoretical and Methodological Issues. Guest Co-Editors: Sameer Hosany, Babak Taheri, Albert G. Assaf. Deadline: 15 October 2020. More here.
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CAUTHE invites Case Studies and associated Teaching Notes to be published in a book (Springer) titled Case based research in tourism, travel, hospitality and events, designed to support scholars’ learning and teaching, led by Professor Marianna Sigala. More here.
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Special issue from International Journal of Bank Marketing. Guest co-editors: Nizar Souiden and Riadh Ladhari. Submission deadline: 31 March 2020. More here.
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Special issue of the Journal of Business Research. Guest Co-Editors: Piyush Sharma, Russel PJ Kingshott, Tak Yan Leung, and Ashish Malik. Submission Deadline: May 31, 2020. More here.
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- GMC2020, Seoul, Korea (15 Jan 20)
- AIRSI2020, Zaragoza, Spain (15 Jan 20)
- FFM2020, Helsinki, Finland (20 Jan 20)
- La Londe 2020, France (31 Jan 20)
- GLOSERV2020, Naples, Italy (31 Jan 20)
- RESER2020, Madrid, Spain (15 Feb 20)
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