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January 2020
AUA Event Updates
"Always bear in mind that your own resolution to succeed is more important than any other."
Abraham Lincoln
Featured event
Getting the best from your team
Wednesday, 12 February 2020 | London
This engaging and participatory workshop offers you an opportunity to assess, reflect upon, and focus your approach to staff development. You will considre what professional development opportunities look like and explore various management techniques to effectively engage staff. You will leave the workshop with an action plan to empower your staff to reach their potential and which supports you to achieve your organisational objectives.
Show me all AUA 2019/20 events
North Wales and North West Regional Conference 2020
Friday, 17 January 2020
January sees the fourth NW and NW Regional Conference, an event which has become an established part of what the network offers to its members. The theme is 'Achieving Success' and inspiring motivational speaker Andy Grant will open the event followed by a range of workshops delivered by the region's members. 

 
Delivering excellent services
Thursday, 23 January 2020 | Leeds
Every team wants to deliver an excellent customer service experience. Whether you're a service delivery manager or someone involved in service delivery seeking to improve standards, this interactive workshop will develop your understanding of service management concepts and how to apply them in practice to deliver a high quality service.

 
Lean thinking
Wednesday, 6 May 2020 | London
This popular session will give you a good foundation of the principles of lean and how they apply in higher education. This interactive workshop is comprised of group and individual exercises to develop your knowledge of lean: applying tools, techniques and concepts for the real world. If you're interested in exploring how to meet and exceed customer expectations, this session is not to be missed. 
 
Managing distressed students
Tuesday, 12 May 2020 | University of Edinburgh
This one-day workshop starts by exploring the current conversation happening across the sector about student mental health, and unpicking the extent to which we are really seeing a crisis in student mental health. The workshop will equip you with the practical skills you need to respond to students in distress, invaluable skills whether you are a manager of a large student-facing team or a new member of staff in your first role in higher education.

 
Introduction to Higher Education
Thursday, 4 June 2020 | Manchester
Our popular #Intro2HE event is back for 2020! Higher education is a constantly evolving sector and it can feel difficult to keep track. However, to thrive in your institution and role you need an understanding of the bigger picture and the impacts that external factors can have. This workshop gives you a comprehensive introduction and overview to the sector by exploring its historical foundations through to modern day developments, making it essential for all HE professionals, both new and experienced.

 
The Everyday Coach: Coaching skills for HE professionals
Friday, 12 June 2020 | Birmingham
Coaching is a very powerful way of developing people in their professional lives and is becoming more widely used in higher education. This interactive workshop will introduce you to the theory of coaching and a range of skills, providing opportunities for you to practice them using a "live" example from your role.
AUA Annual Conference and Exhibition 2020

The largest event in the AUA calendar is back! The theme for #AUA2020 is 'Collaborating for success' and it will take place 6 to 7 April 2020 at the East Midlands Conference Centre (EMCC) at the University of Nottingham. 

Come and hear insights from other professionals working in HE and enjoy the fantastic networking opportunities on offer.

And to get your time at conference off to a brilliant start, don't forget to book onto the Sunday Networking event.
Book your place at Annual Conference now
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