TLS 1.1 and IE Support Ending, RUG Conferences, Getting Help

9th January 2020

In this newsletter

Support for TLS 1.1 Ending
Use Chrome or Firefox
Register for RUG Conferences
Get Help with RAMM

Support for TLS 1.1 ending by 29 February 2020

In 2018 RAMM removed use of TLS 1.0 and below for use with secure connections. This was in line with global industry practice due to the end of life for TLS 1.0 as a protocol for securing HTTPS. We are now moving to deprecate TLS 1.1 by removing support for this protocol on or before 29 February 2020. This is in line with industry standards for PCI (and the main browser vendors) that deem TLS 1.1 insecure and are removing it as a supported protocol in early 2020. To read more about how this will affect you click here.

Support For Web Browsers

From January 2020 we will only be providing support for our software using Chrome or Firefox web browsers.

What this means is from January 2020 we will no longer be testing our software to ensure it works using IE11. The main reason for this change is that some time ago, Microsoft said they would no longer support new web standards in IE11. Since this announcement, most software development companies around the world have stopped testing for IE compatibility, as it is simply uneconomic to continue such testing.

Testing is now focused on modern browsers, such as Chrome and Firefox.

What does this mean for you? By mid 2020 nearly all of our applications that you need to use on a daily basis will be in HTML5 – meaning they will work absolutely fine in Chrome. We will have retired all of our Silverlight applications, so there will be no need to use IE11.

Register for the RUG Conference

Join us in 2020 - register today!

Don't miss out on this great event.
Learn from the experts. Network with other RAMM users.

Registration for the conference is FREE.

Your travel and accommodation costs are your own.
Book your flights now while they're cheap.
Don't delay, numbers are limited.
Select your conference location below for more details and to register.

Perth
30 April - 1 May 2020

Auckland
13 May 2020

Add Perth to your calendar

Add Auckland to your calendar

Need Help?

GIYF
Google Is Your Friend. Did you know that getting help with RAMM and any of our apps is as easy as asking Google? For example, you can ask Google how to create a RAMM User Defined Table.

Here are some other ways to get help

Watch Videos
We have an extensive set of videos to help you to learn to use our software and give you tips and tricks. Many videos are available on our website, or press the ? where you see it in the software.

Read a Guide
There are a number of useful booklets as well as more substantial user guides and manuals available on our website. Read them online or download and print a PDF version.

See What's New
All our release notes are available on our website. Watch highlight videos of our latest changes or read about the improvements and bug fixes that have been released over the years.

Training Courses
We offer classroom-based training courses at various venues in Australia, Fiji and New Zealand, or we can come to you. Find out more from our website or email support@ramm.com with your requirements.

Contact Support
If you weren't able to get the help you needed, you can always send an email to support@ramm.com. You can also reach our Support team by phone in New Zealand on 0800 256 832 or in Australia on 1800 196 213.

Please let us know if you have any issues using RAMM. Email us at support@ramm.com or call us on (NZ) 0800 256 832 or (AUS) 1800 196 213.