We currently have a job opening for a
Front End Staff/Cashier!
The Rutland Co-op’s front-end staff are responsible for accurately processing customer transactions, providing prompt, friendly, helpful customer service and supporting the coop in achieving its goals. He/she will work under the guidance of the front-end manager and will report to the General Manager.
Responsibilities - include, but are not necessarily limited to:
- Check out customer purchases in a friendly, accurate, and timely manner using correct prices, departments and codes.
- Provide excellent customer service.
- Ensure maintenance, cleanliness, and organization of all work areas, storage, and equipment.
- Perform other duties as assigned
- Call for back up with check out as needed so that customers wait as little as possible.
- Receive payment in full for purchases, carefully giving change and receipts.
- Follow cash handling security procedures according to established guidelines.
- Help prevent shoplifting by observing customer traffic.
- Keep Front End in a clean orderly condition, organize carts and baskets. Maintain shopper and register supplies.
- Preparation and stocking/maintenance of the coffee and kombucha stations.
- Comply with all Co-op policies and procedures that ensure compliance with Vermont Deportment of Liquor Control guidelines and to prevent alcohol sales to minors of intoxicated customers.
- Become familiar with Co-op policies and products in order to answer customer questions; refer unresolved questions or problems to appropriate staff.
Qualifications
- Cash-handling experience; ability to run register with speed and accuracy
- Proficient math skills.
- Effective communication skills.
- Highly organized with great attention to detail.
- Some experience or knowledge of the cooperative business structure and values as well as local, organic, and sustainable foods.
- Must be willing to work a flexible schedule including mornings, nights, weekends, and holidays.
- You must be punctual, dependable, and show the ability to apply judgement, interpret and follow directions, solve problems and seek guidance when appropriate.
- Environmental Conditions
- Works in a fast-paced environment with a focus on customer service
- May work in environments of extreme cold and extreme heat for short periods of time
Physical Demands
- Must be able to lift up to 50 pounds
- Must be able to bend, reach, stoop, kneel and squat
- Must be able to push, pull, and maneuver heavy loads
- Ability to stand for long periods
Compensation and benefits to be further discussed upon interview. Please send your completed application (available on our website) and resume via email to management@rutlandcoop.com or drop off in store.
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